Ming Yang
Vocational Improvement Program
Riverside,CA
1
Certification
12
years of professional experience
Adaptable and hardworking professional with strong teamwork, leadership, and organizational skills cultivated through years of working with others from diverse backgrounds.
Work History
Direct Service Advisor
1 Year 10 Months- Developed personalized service plans based on individual needs and goals.
- Facilitated client assessments to determine eligibility for vocational services.
- Collaborated with community resources to secure job placement opportunities.
- Coordinated workshops and training sessions to enhance participant skills.
- Performed additional duties in the company warehouse as needed.
Transportation Specialist
1 Year 5 Months- Coordinated logistics for timely transportation of clients, ensuring adherence to safety standards.
- Engaged clients and their staff/family members by addressing and understanding their needs within the scope of work.
- Performed minor maintenance tasks to ensure vehicles ran smoothly.
Armored Truck Driver
4 Months- Operated armored vehicles to transport cash and valuables securely.
- Conducted thorough pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of routes, stops, and transactions for accountability.
- Adhered to strict security protocols during operations to mitigate risks.
- Provided exceptional customer service while interacting with clients during cash handling.
Assistant Group Leader/Transportation Specialist
4 Years 1 Month- Led team activities, fostering engagement and promoting positive youth development.
- Developed and implemented program curricula to enhance participant learning experiences.
- Observed and recorded child behavior to assess skills and meet individual and group needs.
- Transported equipment, clients, and staff to and from various events and locations.
- Engaged children and parents by understanding and addressing needs within and outside scope of work.
Combat Medical Specialist
6 Years- Provided emergency medical care to injured personnel in high-pressure environments.
- Conducted thorough assessments of casualties to determine priority of care.
- Coordinated patient evacuations under challenging conditions to ensure timely treatment.
- Assisted in training soldiers on first aid and trauma care techniques.
- Mentored junior medics, fostering skill development and confidence in emergency response situations.
- Conducted regular preventive health screenings for fellow service members, identifying potential health concerns early to improve overall wellness.
- Participated in ongoing training programs to maintain proficiency in advanced combat lifesaving techniques and procedures.
Receptionist/General Warehouse Associate
1 Year 1 Month- Greeted and assisted customers, providing exceptional service to enhance their shopping experience.
- Managed phone inquiries and appointments, ensuring efficient communication across departments.
- Maintained an organized reception area, contributing to a welcoming environment for visitors.
- Assisted management with administrative tasks, supporting daily operations and customer service initiatives.
- Repaired furniture both at the customer’s home and within the warehouse itself.
- Delivered furniture orders to customer homes in a timely manner.
Education
High School Diploma
- Biotechnology Studies Scholarship Recipient
Skills
Adaptable
Leadership
Goal setting and monitoring
Organization
Teamwork
Data entry and documentation
Emergency medical triage and crisis response
Certification
- CPR Certification
- First Aid Certified
Timeline
Direct Service Advisor
Vocational Improvement Program
10.2024 - CurrentRead More
Transportation Specialist
Crossroads of Choice Inc.
02.2023 - 07.2024Read More
Armored Truck Driver
GardaWorld Security Services
05.2022 - 09.2022Read More
Assistant Group Leader/Transportation Specialist
Boys and Girls Club of Dane County
05.2017 - 06.2021Read More
Combat Medical Specialist
US Army
04.2015 - 04.2021Read More
Receptionist/General Warehouse Associate
La-Z-Boy Furniture Galleries
09.2014 - 10.2015Read More
Stoughton High School
High School Diploma
Read More