Mingula Meekins
Memphis,TN
Summary
Licensed health and life insurance professional equipped with strong analytical skills and in-depth knowledge of health and life insurance products and regulations. Proven track record of effective communication and negotiation, ensuring optimal client satisfaction and policy administration. Focused on team collaboration and results, adaptable to changing needs, and dependable in high-pressure environments. Skilled in policy analysis, claims processing, and client education, bringing client-first approach to every interaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Licensed Health Insurance Agent
Health Plan One
08.2024 - Current
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Educated prospective clients on the benefits of various health insurance options, effectively matching them with suitable plans that met their unique needs.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Assisted clients in understanding complex insurance policies, ensuring they made informed decisions when selecting coverage options.
- Increased client satisfaction by efficiently addressing their insurance needs and providing personalized solutions.
Insurance Producer (Life and Health Licensed)
World Financial Group
09.2021 - 07.2024
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
- Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
- Worked in high-volume, competitive sales environment.
- Conducted regular follow-ups with existing clients to review coverage needs and suggest appropriate adjustments.
- Implemented marketing strategies to generate new leads and expand the client base.
Life Insurance Agent
Senior Life Insurance Company
03.2022 - 08.2022
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Assisted clients in navigating complex claims processes, ensuring timely payouts and minimal stress during difficult times.
Shipping and Receiving Clerk and Administrative Assistant
XPO Logistics
11.2014 - 02.2021
- Keeps records on incoming and outgoing shipments and prepares items for shipment: Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
- Check and place incoming shipments, rejects damaged items, records shortages, and corresponds with shipper to rectify damages and shortages inventory of shipping materials and supplies.
- Maintains inventory of shipping materials and supplies.
Project Coordinator
Sedgwick CMS
03.2014 - 11.2014
- Gathered Project Data.
- Established plan of execution for project and delivery.
- Monitored administration guidelines to ensure the panels where in compliance with the state and federal guidelines, as applicable.
Account Handler
FedEx Express
04.2006 - 02.2012
- Client Services
- Assessed client day to day operational needs.
- Coordinated and executed of contracts between FedEx and large distribution clients.
Secretary
Smiles Studios
06.2007 - 05.2008
- Office and Customer Scheduling.
- Fiscal Management/ Bank Deposits/ Fiscal Report
- Account Management
- Resolved disputes and promoted customer satisfaction
Education
Associate of Arts - Accounting
Southern New Hampshire University
Hooksett, NH04-2025
Skills
- Policy analysis
- Medicare expertise
- Enrollment processing
- Goal oriented
- HIPAA
- Inbound call management
- Medicaid expertise
- Life insurance
- Objection handling
Certification
- Health and Life License - 2022
Timeline
Licensed Health Insurance Agent
Health Plan One
08.2024 - Current
Life Insurance Agent
Senior Life Insurance Company
03.2022 - 08.2022
Insurance Producer (Life and Health Licensed)
World Financial Group
09.2021 - 07.2024
Shipping and Receiving Clerk and Administrative Assistant
XPO Logistics
11.2014 - 02.2021
Project Coordinator
Sedgwick CMS
03.2014 - 11.2014
Secretary
Smiles Studios
06.2007 - 05.2008
Account Handler
FedEx Express
04.2006 - 02.2012
Associate of Arts - Accounting
Southern New Hampshire University
Similar Profiles
BRIAN CLARKBRIAN CLARK
DESKTOP SUPPORT SPEACIALIST at Health Plan OneDESKTOP SUPPORT SPEACIALIST at Health Plan One
Tyran ChenaultTyran Chenault
Licensed Health Insurance Agent at Health Plan OneLicensed Health Insurance Agent at Health Plan One
Regina BrownRegina Brown
Sales Supervisor at Health Plan OneSales Supervisor at Health Plan One
Heather RyanHeather Ryan
CHILDCARE PROVIDER at Self EmployedCHILDCARE PROVIDER at Self Employed
Dabriyah HayesDabriyah Hayes
Equipment Trainer at Milwaukee ToolEquipment Trainer at Milwaukee Tool