Alondra Solorio
Mcallen
Summary
Personable and attentive, committed to providing high-quality donor care. Possesses foundational knowledge of venipuncture techniques, paired with proficiency in handling and labeling specimens. Aiming to make positive impact on donor experiences and contribute to efficient center operations.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Donor Center Specialist
Grifols Biomat USA
06.2024 - Current
- Contributed to team success by sharing knowledge with colleagues, encouraging an environment of collaboration and continuous improvement.
- Cross-trained and provided backup support for leadership.
- Provide support for colleagues that barely had been certified
Plasma Processor
Grifols Biomat USA
04.2024 - Current
- Enhanced customer satisfaction by ensuring accurate labeling, packaging, and timely shipment of processed plasma products.
- Maintained cleanliness within the processing facility to prevent contamination while following all sanitation guidelines diligently.
- Centrifuge blood samples and collect sample as outlined in the SOPs
Backup Quality Associate
Grifols Biomat USA
10.2023 - Current
- Inspect and release incoming supplies. Investigate and report supplies that have not met quality specifications and requirements prior to use.
- Documentation review for unsuitable test results
- Review donor adverse events reports and the applicable related documentation.
- Review unexpected plasmapheresis events and related documentation pertaining to exceptions occurring during the donation process.
Donor Center Technician
Grifols Biomat USA
03.2023 - Current
- Increased donor satisfaction with thorough pre-donation screenings, ensuring eligibility and minimizing risks.
- Enhanced donor experience by providing exceptional customer service and maintaining a clean, organized workspace.
- Ensured donor safety and comfort by closely monitoring vital signs during the donation process.
- Promotes customer satisfaction through appropriate interaction and responsiveness to donor needs
Phlebotomist
Grifols Biomat USA
10.2022 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Respond to and assist with handling donor reactions
- Monitor donor and equipment to ensure health of donors and quality of product
- Ensured documentation was done correctly depending on the scenario
Education
Certificate/Diploma -
The College of HealthCare Professions
McAllen, TX05.2021
Certificate/Diploma -
Mcallen High School
Mcallen, Texas05.2020
Skills
- Policy compliance
- Feedback implementation
- Customer communications
- Teamwork
- Teamwork and collaboration
- Attention to detail
- Reliability
- Understanding customer needs
- Team collaboration
- Active listening
- Adaptability and flexibility
Certification
- HIPAA Certificate, 08/28/20
- OSHA Certificate, 08/28/20
- Accounting Certificate, 2019
- Photo Adobe Certificate, 2017
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Donor Center Specialist
Grifols Biomat USA
06.2024 - Current
Plasma Processor
Grifols Biomat USA
04.2024 - Current
Backup Quality Associate
Grifols Biomat USA
10.2023 - Current
Donor Center Technician
Grifols Biomat USA
03.2023 - Current
Phlebotomist
Grifols Biomat USA
10.2022 - Current
Certificate/Diploma -
The College of HealthCare Professions
Certificate/Diploma -
Mcallen High School
- HIPAA Certificate, 08/28/20
- OSHA Certificate, 08/28/20
- Accounting Certificate, 2019
- Photo Adobe Certificate, 2017
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