Minh Hung Le
San Jose,CA
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Use strong communication skills and attention to detail to ensure customer satisfaction and requires. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
6
6
years of professional experience
Work History
Cashier
Pho Hoa Jazen Tea
San Jose, CA
11.2023 - Current
- Worked closely with team members to ensure smooth operations
- Managed multiple orders efficiently during busy hours to maintain fast service
- Handled cash, credit, and mobile payments while giving correct change
Backend Engineer Intern
FlowAI
05.2023 - 10.2023
- Implemented REST APIs to integrate frontend applications and facilitate smooth data transfer, utilizing the Django framework and ORM for efficient data management
- Achieved a 25% performance improvement of a PostgreSQL database by optimizing queries, implementing effective indexing strategies, and utilizing pagination techniques
- Integrated the application with external APIs such as Salesforce, ZoomInfo, and Lusha to collect relevant data for the AI team using Django Rest Framework
Test Operator
NSG Technology Inc
09.2019 - 10.2022
- Perform different tests, such as ICT (In-Circuit Test) and BFT (Board Functional Test) for different types of assemblies
- Performed first-level analysis of a likely root cause of failures based on observation or data
- Regularly inspecting fixtures for any signs of wear, damage, or deterioration including checking cables, connectors, and other components for potential issues
Education
Bachelor - Computer Science
San José State University
San Jose, CA05.2023
Skills
- Linux and Windows proficiency
- Computer Language: Java, Python, HTML, CSS, JavaScript, SQL
- Library, Framework and Program: ReactJS, Django, MySQL, SQLite, AWS, RDS, EC2
- Customer service, Customer assistance
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Interests
- Coding and Programming
- Developing software, websites in various programming languages
- Video Game Design
Timeline
Cashier
Pho Hoa Jazen Tea
11.2023 - Current
Backend Engineer Intern
FlowAI
05.2023 - 10.2023
Test Operator
NSG Technology Inc
09.2019 - 10.2022
Bachelor - Computer Science
San José State University