Summary
Overview
Work History
Education
Skills
Timeline
Generic

Minh Tran

Decatur,GA

Summary

Resourceful Application Support Technician known for high productivity and efficiency in task completion. Specialize in troubleshooting, software application support, and system administration. Excel in communication, problem-solving, and teamwork to ensure smooth operations and user satisfaction. Committed to continuous learning and improvement in fast-paced environments.

Overview

33
33
years of professional experience

Work History

Technical Application Support and Development

Emory Healthcare
Atlanta, GA
02.2001 - Current
  • I support and develop cloud, web, and vendor tech applications, its infrastructure, Web API, and databases.
  • I provide 24/7 customer support to our EPSI applications.
  • I am available to help and support any of our team's members' applications as needed.
  • I am proficient in Azure, C Sharp, Python, Machine Learning, SQL Server, SSIS, and Oracle in both the development and production environments and systems.

Web Manager

Emory Healthcare
Decatur, GA
02.2000 - 02.2001
  • I managed and developed the first Emory Healthcare Internet website.
  • I was proficient in Java, Oracle Web development and production enviromnent.

Application Developer

Emory University
Atlanta, GA
02.1998 - 02.2000
  • I developed and supported Financial and Accounting applications, and web applications in the Emory University's Accounting and Controller's office.
  • I was proficient in ASP.Net, COBOL, CICS development, and production systems.

Application Support and Development

Georgia State University
Atlanta, GA
02.1992 - 02.1998
  • I developed and supported student and financial systems for the Office of the Registrar.
  • I was proficient in C, COBOL, CICS, mainframe, and web development and production.

Education

Ph.D. - Reserach And Statistics

Georgia State University
Atlanta, GA
09-2011

Skills

  • Service Level Agreements
  • Team player
  • Provide excellent support
  • Eager to learn
  • Fast learner
  • Problem Resolution
  • Software development
  • Software testing
  • System monitoring, maintenance
  • Network Monitoring, Maintenance

Timeline

Technical Application Support and Development

Emory Healthcare
02.2001 - Current

Web Manager

Emory Healthcare
02.2000 - 02.2001

Application Developer

Emory University
02.1998 - 02.2000

Application Support and Development

Georgia State University
02.1992 - 02.1998

Ph.D. - Reserach And Statistics

Georgia State University

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