Minh Tran
Saint Louis ,MO
Summary
Detail-oriented professional with a background in logistics and client management. Skilled in shipment tracking and compliance documentation, contributing to improved operational efficiency and client relationships. Ready to leverage problem-solving abilities to enhance service delivery.
Overview
9
9
years of professional experience
Work History
Account Coordinator
Lange Logistics
Saint Louis , MO
03.2024 - Current
- Coordinated communication between clients and logistics teams, improving service delivery speed and clarity.
- Managed shipment schedules to ensure timely dispatch of goods.
- Assisted in tracking shipments using company software and systems.
- Assisted in preparing logistics reports for internal and client review.
- Collaborated with team members to resolve logistical issues promptly.
- Cultivated strong client relationships, contributing to higher service satisfaction and client retention.
- Managed shipment tracking and updated customers on delivery statuses.
Realtor
Keller Williams
Saint Louis , MO
11.2020 - 03.2024
- Conducted property showings and guided clients through buying process, ensuring informed decisions.
- Created marketing materials to promote listings, enhancing visibility and attracting potential buyers.
- Negotiated contracts between buyers and sellers to ensure fair terms.
- Managed client relationships through ongoing support and updates, fostering trust and satisfaction.
Claims Adjuster
Triple AAA
Saint Louis, MO
05.2017 - 01.2019
- Evaluated insurance claims for property damage and personal injury cases to determine eligibility and appropriate compensation.
- Reviewed medical records and repair estimates to validate claims and ensure alignment with policy guidelines.
- Managed claim files, ensuring accuracy and compliance with company policies.
- Collaborated with policyholders to gather necessary documentation and information.
- Coordinated with external vendors for investigations and expert evaluations to support accurate claim resolutions.
- Communicated findings and recommendations to clients and stakeholders effectively.
Education
Bachelor of Science - Public Relations
Southeast Missouri State University
Cape Girardeau, MO01-2015
Skills
- Client relationship management
- Logistics coordination
- Shipment tracking
- Compliance documentation
- Vendor negotiation
- Customer service
- Effective communication
- Team collaboration
- Time management
- Multitasking
- Adaptability
- Teamwork and collaboration
Languages
English
Native/ Bilingual
Cantonese
Native/ Bilingual
Timeline
Account Coordinator
Lange Logistics
03.2024 - Current
Realtor
Keller Williams
11.2020 - 03.2024
Claims Adjuster
Triple AAA
05.2017 - 01.2019
Bachelor of Science - Public Relations
Southeast Missouri State University