MINHAJ MOHAMED
System Administrator & IT Technical Support
Summary
To obtain a responsible position with a progressive organization to fully utilizes my education, experience & capabilities whist providing the opportunity for career growth & future advancement.
- 10+ Years of Experience in IT related field
- Good Communication Knowledge in English
- Holding a Valid Qatar Driving License
- Valid QID with NOC
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
System Administrator & IT Technical Support
Tameer Real Estate & Khalid Al Attiya Law Firm
Doha
10.2012 - Current
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Identified and immediately resolved issues with network devices.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Backed up company data to distributed storage centers to avoid massive data loss.
- Managed computer operation scheduling, backup, storage and retrieval functions.
IT Support, Network Administrator
British College of Applied Studies -Kandy (Sri Lanka)
Kandy
02.2010 - 06.2012
- Standardized office structures and processes to promote collaboration and increased performance.
- Prepared agendas and took notes at meetings to archive proceedings.
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
IT Lecturer, Ass. Course Coordinator for HND IT
British College of Applied Studies
Kandy
02.2010 - 06.2012
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Implemented instructional technologies in course delivery to engage and educate students.
- Used PowerPoint and Google Classroom technology to give presentations to student classrooms.
- Created and designed quizzes, tests and projects to assess student knowledge.
- Created materials and exercises to illustrate application of course concepts.
Education
G.C.E O/L 2003 -
Hameediya College - Matale
Sri Lanka 04.2001 -
Diploma In Information Technology - Computing & English Language
British College of Applied Studies
Sri Lanka 01.2008 - 04.2008
BTEC HND in ICT Systems Support - Network And System Administration
British College of Applied Studies
Sri Lanka 05.2008 - 07.2010
Skills
Technical Support
Timeline
System Administrator & IT Technical Support
Tameer Real Estate & Khalid Al Attiya Law Firm
10.2012 - Current
IT Support, Network Administrator
British College of Applied Studies -Kandy (Sri Lanka)
02.2010 - 06.2012
IT Lecturer, Ass. Course Coordinator for HND IT
British College of Applied Studies
02.2010 - 06.2012
BTEC HND in ICT Systems Support - Network And System Administration
British College of Applied Studies
05.2008 - 07.2010
Diploma In Information Technology - Computing & English Language
British College of Applied Studies
01.2008 - 04.2008
G.C.E O/L 2003 -
Hameediya College - Matale
04.2001 -
Similar Profiles
Jameson LewallenJameson Lewallen
Customer Service Manager at Summit Real Estate Law FirmCustomer Service Manager at Summit Real Estate Law Firm
Talha YasinTalha Yasin
Manager Sales & Operations at Superior Tameer Real Estate LLC.Manager Sales & Operations at Superior Tameer Real Estate LLC.
Mazen AlmehmadiMazen Almehmadi
Lawyer and Legal Counsel at Khalid Almehmadi Law Firm CoLawyer and Legal Counsel at Khalid Almehmadi Law Firm Co
Abhishek BarveAbhishek Barve
Lead System Administrator, Role : Team Lead at The Good Glamm GroupLead System Administrator, Role : Team Lead at The Good Glamm Group
Douglas WongDouglas Wong
<p>Hours per week: 40</p> <ul> <li>Duties, Accomplishments and Related Skills:</li> <li>Applied IT knowledge gained from both academic and professional experiences to provide expert technical support and consultation for camera video systems, utilizing various communication channels including phone, email (with or without a ticketing system), and remote access to clients’ systems</li> <li>Delivered in-depth support for a range of industry-standard video management software (VMS), including IVC VMS, ExacqVision, Wisenet, and Axis VMS software, ensuring optimal system performance and end-user satisfaction</li> <li>Engaged with clients in a calm and professional manner to deliver high-level technical support across software, networking, and camera hardware systems</li> <li>Frequently traveled across various states to perform on-site assignments, including troubleshooting camera system issues and providing training to new and existing clients.</li> <li>Collaborated with various law enforcement agencies—primarily Public Safety—and the U.S. military to conduct site visits, deliver customized camera system solutions (including surveillance trailers), and optimize system performance.</li> <li>Leveraged strong teamwork skills to coordinate with the Support Team, Software Developers, and Manufacturing Team in setting up, configuring, and troubleshooting camera video systems</li> <li>Utilized Chinese language skills to effectively communicate with local and international clients and vendors for training and troubleshooting purposes</li> <li>Conducted seasonal system checks on clients' camera video systems, performed necessary optimizations, and maintained detailed records of system status and performance</li> </ul> at INDUSTRIAL VIDEO & CONTROL<p>Hours per week: 40</p> <ul> <li>Duties, Accomplishments and Related Skills:</li> <li>Applied IT knowledge gained from both academic and professional experiences to provide expert technical support and consultation for camera video systems, utilizing various communication channels including phone, email (with or without a ticketing system), and remote access to clients’ systems</li> <li>Delivered in-depth support for a range of industry-standard video management software (VMS), including IVC VMS, ExacqVision, Wisenet, and Axis VMS software, ensuring optimal system performance and end-user satisfaction</li> <li>Engaged with clients in a calm and professional manner to deliver high-level technical support across software, networking, and camera hardware systems</li> <li>Frequently traveled across various states to perform on-site assignments, including troubleshooting camera system issues and providing training to new and existing clients.</li> <li>Collaborated with various law enforcement agencies—primarily Public Safety—and the U.S. military to conduct site visits, deliver customized camera system solutions (including surveillance trailers), and optimize system performance.</li> <li>Leveraged strong teamwork skills to coordinate with the Support Team, Software Developers, and Manufacturing Team in setting up, configuring, and troubleshooting camera video systems</li> <li>Utilized Chinese language skills to effectively communicate with local and international clients and vendors for training and troubleshooting purposes</li> <li>Conducted seasonal system checks on clients' camera video systems, performed necessary optimizations, and maintained detailed records of system status and performance</li> </ul> at INDUSTRIAL VIDEO & CONTROL