Summary
Overview
Work History
Education
Skills
Publications
State License
Certification
Timeline
Generic

Minh (Mike) Luong

Nottingham,MD

Summary

Professional pharmacist with extensive experience in managing pharmacy operations and leading teams to achieve optimal results. Recognized for a collaborative mindset and flexibility in addressing evolving requirements, with a strong emphasis on communication and adherence to regulations. Successfully co-founded and managed Value Drugstore, growing the business to a $1.5 million sale. Skilled in business development, team leadership, regulatory compliance, and patient care management. Highly proficient in pharmacy systems, insurance billing, and the latest pharmacy technology. Committed to advancing patient outcomes and improving operational efficiency.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Partner, Co-Founder

Value Drugstore
01.2023 - 01.2025
  • Co-founded and managed an independent pharmacy, Value Drugstore, overseeing all operational aspects, including staffing, business development, and financial planning.
  • Built the pharmacy from the ground up, establishing strong vendor relationships, implementing operational systems, and driving initial growth.
  • Led all aspects of patient care, ensuring medication therapy management (MTM), counseling services, and compliance with state and federal regulations.
  • Negotiated the sale of the business for $1.5 million after successfully growing its customer base and ensuring long-term sustainability.
  • Managed inventory control, staffing, and daily operations to ensure the highest level of service for patients.
  • Focused on community engagement and building a loyal customer base through personalized service.

Pharmacy Manager & Team Leader

CVS Health
01.2017 - 01.2023
  • Directed pharmacy operations for a high-volume location, ensuring timely and accurate medication dispensing for thousands of patients weekly.
  • Successfully led a team of pharmacists and technicians, providing guidance, training, and support in delivering patient-centered care.
  • Optimized workflow, reducing medication errors and increasing operational efficiency through process improvements.
  • Managed inventory control, ensuring compliance with regulations and minimizing stock shortages.
  • Provided clinical services, including Medication Therapy Management (MTM) for chronic conditions and medication counseling.
  • Worked closely with store leadership to enhance pharmacy sales, implement health programs, and engage with patients to improve medication adherence.
  • (Full-time, 40 hrs/week)

Pharmacy Manager

Sam's Club
06.2014 - 01.2017
  • Led pharmacy operations and transformed a struggling location into one of the top three profitable stores in the market within a year.
  • Managed financial planning (P&L), budget analysis, and pharmacy service delivery.
  • Collaborated with store management to expand the Health & Wellness division, boosting pharmacy sales.
  • Oversaw medication therapy management (MTM) for patients with chronic conditions like diabetes and hypertension.
  • Supervised and mentored a team of pharmacists, technicians, and interns, ensuring the highest standards of care and compliance.
  • Conducted patient education sessions on drug interactions, side effects, and proper medication use.
  • (Full-time, 40 hrs/week)

Staff Pharmacist

CVS/Caremark
05.2013 - 06.2014
  • Managed a high-volume pharmacy, processing over 3,500 prescriptions weekly.
  • Provided counseling to patients on proper medication use and potential side effects.
  • Performed drug utilization reviews and collaborated with healthcare providers to ensure optimal treatment plans.
  • Identified care gaps for patients with chronic illnesses through the Pharmacy Advisor program.
  • Maintained detailed records for third-party billing and prescription processing.
  • (Full-time, 40 hrs/week)

Education

Doctor of Pharmacy - PharmD

University of Maryland
Baltimore, MD
05.2013

Master of Science - Neurobiology

Eastern Illinois University
Charleston, IL
08.2013

Bachelor of Science - Molecular Biology

University of California
Irvine, CA
06.2006

Skills

  • Pharmacy Management: Team leadership, P&L management, operational oversight
  • Clinical Expertise: Medication Therapy Management (MTM), chronic disease management (diabetes, hypertension)
  • Entrepreneurship: Business development, startup management, acquisition and sale
  • Regulatory Compliance: In-depth knowledge of state and federal laws, pharmacy regulations
  • Customer Service: Exceptional communication, patient counseling, and relationship-building
  • Insurance and Billing: Claims processing, reimbursement, formulary management
  • Pharmacy Systems: Familiar with various pharmacy management software and databases
  • Training & Development: Staff training, mentorship, and performance evaluation

Publications

  • Pooley AE, Luong M, Hussain A, Nathan BP. Neurite outgrowth promoting effect of 17-β estradiol is mediated through estrogen receptor alpha in an olfactory epithelium culture. Brain Res. 2015;1624:19-27.
  • Hussain A, Luong M, Pooley A, Nathan BP. Isoform-specific effects of apoE on neurite outgrowth in olfactory epithelium culture. J Biomed Sci. 2013;20:49.

State License

Maryland

Certification

  • APhA Pharmacy-Based Immunization Delivery, Aug 2013
  • APhA Medication Therapy Management Services, Nov 2013
  • APhA Patient-Centered Diabetes Care, May 2013
  • CPR Certification, July 2015

Timeline

Partner, Co-Founder

Value Drugstore
01.2023 - 01.2025

Pharmacy Manager & Team Leader

CVS Health
01.2017 - 01.2023

Pharmacy Manager

Sam's Club
06.2014 - 01.2017

Staff Pharmacist

CVS/Caremark
05.2013 - 06.2014

Master of Science - Neurobiology

Eastern Illinois University

Bachelor of Science - Molecular Biology

University of California

Doctor of Pharmacy - PharmD

University of Maryland

Similar Profiles

CREATE PROFILE