Minh Tri Dang
BERLIN,MD
Summary
Versatile Senior Sales Director, highly experienced in the areas of Governmemt and Commercial Sales and Marketing. Hands-on leadership and management background with a solid track record of success in revenue growth, profitability, process optimization and operational restructuring. Exploring opportunities that align with my core competencies in sales and marketing while continuing to advance my mission-based service.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work History
Senior Director of Sales and Marketing
Blind Industeies and Services of Maryland
Baltimore, Maryland
07.2023 - Current
- Serves on the Executive Leadership team with a goal of meeting / implementing organizational strategic priorities
- Provides the strategic leadership in developing new markets and product sales plans (aligned with organizational goals, vision, purpose and values). Provide leadership to drive sales from existing and new products to new and existing customers to achieve
- revenue and budget/ profitability objectives.
- Provides the strategic efforts to exploit new and adjacent markets, such as AbilityOne products to set aside agencies, and introduce existing products, such as paper and Jan/San to State-Use agencies, Universities and companies who have not been previous customers of those products.
- Provides leadership and management to the Federal & State Sales team which aims to grow Federal and State Use sales and opportunities through the BSC program, AbilityOne and Maryland State and Related Entities.
- State Use Sales for FY25 nearly eclipsing $20 million annually (Jan San, Paper, Industrial Sales).
- Year-on-year annual sales and net income growth since 2021
- Partners with Base Supply Centers and Textile leadership for branding and potential cross sales opportunities.
- Provides direct management of the Federal AbilityOne DLA/TLS program which aims to bring new opportunities to the AbilityOne BSC program. Secured over $13million in revenue for our BSC program for FY26 (to-date)
- Provides full leadership and management for the complete non-textile AbilityOne Procurement List products including pricing management, Essentially-the-same (ETS) identification, sales, Assignment identification and financial outcomes
- Establishes product development procedures for introducing new products to the market.
- Serves as a senior partner on defining sales compensation structure, including incentive programs that motivate the sales team to achieve sales targets.
- Supervises the Customer Service Program in supporting the sales effort and delivering on the brand promise (service pledge/ service standards)
- Works in tandem with operations on the production and delivery of products produced at organization locations.
- Manages organizational procurement/planning processes for non-textile divisions to leverage volume, maximize cost savings while streamlining activities.
- Developed all Key Performance Indicators (KPI) for all non-textile divisions.
- Manage and support Sales and Production Planning activities within Microsoft Business Central D365 ERP/MRP
- Currently developing the new Microsoft Dynamics 365 Business Central Customer Relationship Management (CRM) management program. Supervising the sales team and sales manager with team training in areas of managing leads, qualifying leads, interactions, proposals, tasks, campaigns and performance metrics.
- Develop Sales and Usage reports through Microsoft Applications (Excel, Pivots, Power-BI, Access)
- Track and manage financial performance of all non-textile divisions (financial statements, budget, revenue performance, net income. Partner with Finance, Operations to assist in meeting goals
- Oversaw budgeting processes and ensured fiscal responsibility was maintained throughout the year.
- Represented the organization at industry events, conferences, and public meetings.
- Directed operations to improve efficiency and increase profit margins.
- Oversaw strategic planning and implementation to ensure organizational goals were met.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Sales Manager
Blind Industries and Services of Maryland
Baltimore, MD
07.2022 - 07.2023
- Advised the Executive Leadership team on goals of meeting / implementing organizational strategic priorities
- Provided the strategic leadership in developing new markets, and product sales plans (aligned with organizational goals, vision, purpose and values) to catapult sales from existing and new products to new and existing customers to achieve revenue and budget/ profitability objectives.
- Provided the strategic efforts to grow new and adjacent markets, such as AbilityOne products to set aside agencies, and introduce existing products, such as paper and jan/san to agencies and companies who have not been previous customers of those products.
- Provided leadership and management to the Federal & State Sales team which aims to grow Federal sales and opportunities through the BSC program, AbilityOne and Maryland State and Related Entities.
- Partnered with Base Supply Centers and Textile leadership for branding and potential cross sales opportunities.
- Established product development process and process for introducing new products to the market.
- Provided complete leadership and management for the complete non-textile AbilityOne Procurement List products including pricing management, Essentially-the-same (ETS) identification, sales, Assignment identification and financial outcomes.
- Served as a senior partner on defining sales compensation structure, including incentive programs that motivate the sales team to achieve sales targets.
- Supervised the Customer Service Program in supporting the sales effort and delivering on the brand promise (service pledge/ service standards)
- Worked in tandem with operations on the production and delivery of products produced at organization locations.
- Managed organizational procurement/planning processes for non-textile divisions to leverage volume, maximize cost savings while streamlining activities.
- Developed all Key Performance Indicators (KPI) for all non-textile divisions.
- Developed Sales and Usage reports through Microsoft Applications (Excel, Pivots, Power-BI, Access)
- Developed Internal Customer Relationship Management (CRM) management and software program. Supervised the sales team training, implementation and metric performance
- Tracked and managed financial performance of all non-textile divisions (financial statements, budget, revenue performance, net income. Partner with Finance, Operations to assist in meeting goals.
Account Manager
Blind Industries and Services of Maryland
Baltimore, MD
05.2021 - 07.2022
- Provided the sales and relationship building strategies in developing new markets,and product sales plans (aligned with organizational goals, vision, purpose and values) to catapult sales from existing and new products to new and existing customers to achieve revenue and budget/ profitability objectives.
- Provides the strategic efforts to exploit new and adjacent markets, such as AbilityOne products to set aside agencies, and introduce existing products, such as paper and jan/san to agencies and companies who have not been previouss customers of those products.
- Assisted leadership with the management to the Federal & State Sales team which aims to grow Federal sales and opportunities through the BSC program, AbilityOne and Maryland State and Related Entities.
- Partners with Base Supply Centers and Textile leadership for branding and potential cross sales opportunities.
- Worked closely with the Customer Service Program in supporting the sales effort and delivering on the brand promise (service pledge/ service standards)
- Works in tandem with operations on the production and delivery of products produced at organization locations.
- Assisted in the organizational procurement/planning processes for non-textile divisions to leverage volume, maximize cost savings while streamlining activities.
- Worked closely with management to manage pricing coordination for the complete non-textile AbilityOne Procurement List products.
- Develop Sales and Usage reports through Microsoft Applications (Excel, Pivots, Access)
Owner, Business Development Executive, Contract Ma
Metro Ofice Products LLC
Belcamp, Maryland
02.2007 - 10.2018
- TOP SMALL BUSINESS SELLER of AbilityOne products for several years during our contract award period.
- Recognized by the National Industries for the Blind (NIB) with the Partnership in Excellence Award (2015)
- Recognized by President of the National Industries for the Blind (NIB) for the outstanding support of the AbilityOne program (2009)
- Peak revenue exceeded $20 Million annually (2014)
- Successfully negotiated and acquired Metro Office Solutions, Inc on 3/30/2007.
- Coordinated the writing, design, reporting, and negotiation of Federal Contract GS14F0032K
- Performed customer relationship management (CRM) for several large federal agencies (EPA, VA, Dept of Education, DHS, many more)
- Developed the reporting and analytical reviews for major agencies under the “Metro Office Products Nationwide Delivery Program”. Identified areas of improvement/cost-savings.
- Conducted several presentations for clients. Microsoft Office, Powerpoint, Excel.
- Assisted customers in meeting compliance, regulatory, and procurement goals
- Prepared the technical and pricing metrics for a nationwide contract. Secured GS02FXA004 06/2010.
- Prepared the technical proposal and pricing metrics for a nationwide contract. Secured GS02QDCR0017 Federal contract 08/2014
- Managed revenue growth for my company. Sales exceeded $20 Million. Increased our market share of the office products sector.
- Developed sales and relationships through customer service and related leads
- Conducted training for our e-commerce procurement site.
- Managed the design and content of our marketing and web presence on the Federal GSA Advantage e-commerce marketplace.
Education
Business Administration
Harford Community College
Bel Air, MD 09.1994 - 06.1997
Biology
University of Maryland College Park
Hyattsville, MD 09.1993 - 02.1994
Edgewood High School
Edgewood, MDSkills
- Market development
- Sales strategy
- Budget management
- Microsoft Dynamics 365
- Performance metrics
- Customer relationship management
- Revenue growth
- Strategic planning
- Team leadership
- Customer service
- Problem solving
- Effective communication
- Negotiation skills
- Presentation skills
- Data analysis
- Collaborative leadership
- Reporting expertise
- Culture transformation
- Practice operations management
- Prospecting skills
- Administrative oversight
- Team building and motivation
- Marketing
- Data analytics
- Pipeline development
- Innovation management
- Team management
- Key performance indicators
- Stakeholder relations
- Resource allocation
- Contract management
- Contract negotiation
- Financial analysis
- Problem-solving
- Industry knowledge
- Contract and vendor management
- Performance management
- Leadership development
- Partnerships and alliances
- Verbal and written communication
- Government relations
- E-commerce strategy
- Market analysis
- Financial planning
- Financial reporting
- Financial management
Timeline
Senior Director of Sales and Marketing
Blind Industeies and Services of Maryland
07.2023 - Current
Sales Manager
Blind Industries and Services of Maryland
07.2022 - 07.2023
Account Manager
Blind Industries and Services of Maryland
05.2021 - 07.2022
Owner, Business Development Executive, Contract Ma
Metro Ofice Products LLC
02.2007 - 10.2018
Business Administration
Harford Community College
09.1994 - 06.1997
Biology
University of Maryland College Park
09.1993 - 02.1994
Edgewood High School