MINJU ORTIZ

Red Teaming & Response Evaluation (Current Focus):

• Test AI model responses to identify, categorize, and flag errors to ensure safety and accuracy.
• Evaluate AI performance using specific metrics such as FFI, FFT, and Prism.
• Analyze AI-user interactions to improve model reliability and prevent potential risks.

Ad Content Analysis:

• Audited ads (visuals, text, audio) to ensure compliance with internal guidelines while reaching a daily quota.
• Deliver high-quality, error-free reviews consistently.
• Clearly and professionally communicate findings and feedback in writing.
• Bilingual Content Analyst performing guideline-based content review with high accuracy in English and Korean.

• Reviewed, classified, or removed content per client standards.
• Adapted to evolving policies and procedures.
• Collaborated in quality-improvement initiatives.
• Handled sensitive or graphic content with discretion.

• Managed cashier operations and online orders.
• Created new beverage recipes and managed inventory.
• Led shop opening, closing, and layout organization.

• Managed social insurance for employees at 23 companies.
• Processed tax invoices, VAT returns, and retirement filings.
• Supported year-end settlements and payroll documentation.

• Trained new staff, managed inventory, and oversaw operations.
• Supported daily financial transactions and customer service.