Minnie Betts
copperas cove,TX
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bingo Cashier
VFW Post 8577
04.2019 - Current
- Maintained optimal cash drawer accuracy with diligent cash counting and reconciliation practices.
- Enhanced customer satisfaction by providing efficient and accurate cashier services during Bingo games.
- Exceeded performance expectations consistently through commitment towards process improvement initiatives aimed at enhancing operational efficiency.
- Adhered to strict financial protocols, ensuring accurate accounting records and compliance with company policies.
- Collaborated with fellow team members to ensure seamless communication regarding game updates or changes.
- Promoted a welcoming environment for all patrons through friendly interactions and attentive assistance.
- Assisted management with daily sales reports, contributing to informed decision-making processes for improved profitability.
- Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.
Extern
20/20 ICare
05.2024 - 06.2024
- Assisted nursing team with answering phones and updating medical charts.
- Increased student comprehension by implementing interactive and hands-on learning activities.
- Developed strong interpersonal and communication skills by collaborating with all types of personalities in various situations.
- Followed established departmental guidelines and safety procedures.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Collected, arranged, and input information into database system.
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
Bartender
VFW Post 8577
02.2019 - 04.2019
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Waitress
Ichiban Buffet
07.2017 - 08.2018
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
CMA
Cybertex Institute of Technology Medical Assistant
Killeen, TX05-2024
High School Diploma -
Copperas Cove Crossroads Highschool
Copperas Cove, TX06-2013
Skills
- Medical Terminology
- Vital Sign Monitoring
- Clinical Documentation
- Data Entry
- Phlebotomy
- Electronic Health Records
- Electronic Medical Records
- Immunization Administration
- Phlebotomy Techniques
- Specimens collection and processing
- Medical Procedures
- Sterilization techniques
- Anatomy and Physiology Knowledge
- Medical office administration
- Medical billing and coding
Certification
- NHA Medical Assistant (CCMA) [08/19/2024- 08/19/2026]
- Basic Life Support (BLS) - American Heart Association.[04/17/2024]
Timeline
Extern
20/20 ICare
05.2024 - 06.2024
Bingo Cashier
VFW Post 8577
04.2019 - Current
Bartender
VFW Post 8577
02.2019 - 04.2019
Waitress
Ichiban Buffet
07.2017 - 08.2018
- NHA Medical Assistant (CCMA) [08/19/2024- 08/19/2026]
- Basic Life Support (BLS) - American Heart Association.[04/17/2024]
CMA
Cybertex Institute of Technology Medical Assistant
High School Diploma -
Copperas Cove Crossroads Highschool
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