Minnie Johnson
Jacksonville,AR
Summary
Excellent communication and interpersonal skills that builds strong personal rapport with patient, coworkers, and superiors. Detail-oriented team player with strong organizational skills.
Overview
5
5
years of professional experience
Work History
Nationally Registered Certified Medical Assistant
Arkansas Heart Hospital Clinic VVI / X-Ray
Little Rock, AR
10.2022 - Current
- Obtain and document patient medical history, vital signs and current complaints at intake
- Schedule appointments
- Prepare facility paperwork to start the day
- Reports patient changes to the provider in a timely manner
- Responsible for preforming ABI testing and uploading the results
- Travels to satellite clinics
- Prepare and position patients for imaging
- Attending to patients needs during imaging
- Applying and ma
FLOATER
Mama Myrtles Learning Academy
11.2018 - 04.2022
- Staff training
- Adherence to all local and state regulations
- Oversite of daily activities and programs
- Assist with training
Tier 2 Customer Service Representative
AFMC
Little Rock, AR
10.2019 - 10.2020
- Provided customer service to medicaid customers with technical issues, answering questions and troubleshooting problems.
- Resolved customer medicaid complaints through active listening and effective problem-solving techniques.
Education
Medical Assistant
Eastern College of Health Vocations
Little Rock, AR08.2022
High School Diploma -
North Little Rock High School
North Little Rock, AR05.2007
Skills
- Patient Escorting
- Physician Support
- Medical Histories and Vital Statistics
- Exam Room Preparation
- Patient ABI Testing
- Patient Confidentiality
- Customer Service
Timeline
Nationally Registered Certified Medical Assistant
Arkansas Heart Hospital Clinic VVI / X-Ray
10.2022 - Current
Tier 2 Customer Service Representative
AFMC
10.2019 - 10.2020
FLOATER
Mama Myrtles Learning Academy
11.2018 - 04.2022
Medical Assistant
Eastern College of Health Vocations
High School Diploma -
North Little Rock High School
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