Minnie Johnson
Los Angeles,CA
Summary
Operations leadership experience in real retail store locations within the Birmingham area, Alabama market from February 2021 through early 2026. Experience includes professional responsibility across ass operations Leader, role workforce leadership, and operational consistency. Responsibilities were staffing, hiring, training, scheduling, payroll alignment, stock management, safety, and customer experience. Work in fast-paced, high- maintenance stores with strong prioritization. My experience reflects leadership during emphasis that has been placed on maintaining performance metrics, supporting team engagement while meeting sales, and compliance expectations.
Overview
5
5
years of professional experience
Work History
Keesha Salters
Operations Leader
Birmingham, AL
05.2023 - 12.2025
- Reduced expenses for the department by optimizing resource allocation and eliminating redundancies.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced operational risks while organizing data to forecast performance trends.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained new team members on operational procedures and safety protocols.
Operations Leader
Turner Burton
Birmingham, AL
03.2021 - 03.2023
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Spearheaded quality control initiatives by enforcing strict adherence to established guidelines and procedures in daily operations.
- Optimized inventory management processes for accurate tracking, forecasting, and replenishment of stock levels.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained new team members on operational procedures and safety protocols.
Education
High School Diploma -
James Madison High School
Atlanta GA02-2022
Skills
- Time management
- Flexible and adaptable
- Critical thinking
- Workforce planning
- Logistics management
- Operational planning
- Team Training
- Quality assurance
- Production
- Marketing
Timeline
Keesha Salters
Operations Leader
05.2023 - 12.2025
Operations Leader
Turner Burton
03.2021 - 03.2023
High School Diploma -
James Madison High School