Minorka Del Valle Lopez Rodriguez
Kissimmee
Summary
Professional with comprehensive experience in providing high-quality patient care and treatment. Known for collaborating effectively with healthcare teams and achieving positive patient outcomes. Adaptable to changing medical environments, demonstrating strong diagnostic and therapeutic skills.
Overview
4
4
years of professional experience
Work History
Medical Doctor
Hospital IVSS Dr. Héctor Nouel Joubert
Ciudad Bolivar, Venezuela
01.2022 - 09.2022
- Diagnosed and treated diverse patient conditions in emergency and outpatient settings.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for patients.
- Conducted thorough physical examinations and interpreted diagnostic tests to inform treatment decisions.
- Educated patients about health management, preventive care, and medication adherence.
- Assisted in surgical procedures, providing support and maintaining sterile environment during operations.
- Participated in continuing education programs to enhance medical knowledge and stay current with advancements in healthcare.
- Prescribed treatments.
- Assisted in compiling patient medical records and histories.
Sales Supervisor
Repair Boss
Orlando, FL
04.2023 - 11.2023
- Supervised daily sales operations, ensuring team adherence to company policies and procedures.
- Trained and mentored new sales associates, enhancing team performance and customer engagement.
- Developed and implemented effective sales strategies to increase product visibility and drive revenue.
- Analyzed sales data to identify trends, informing decision-making for inventory management and promotions.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Checked store merchandise regularly for proper display and replenishment.
Housekeeping Supervisor
Star Island Resort and Club
Kissimmee, FL
11.2023 - 10.2024
- Supervised daily housekeeping operations, ensuring high standards of cleanliness and guest satisfaction.
- Trained and mentored team members on effective cleaning techniques and safety protocols.
- Implemented inventory management system for cleaning supplies, enhancing efficiency and reducing costs.
- Conducted regular inspections to assess quality of service and compliance with resort policies.
- Coordinated scheduling for housekeeping staff to optimize workflow and coverage during peak periods.
- Resolved guest complaints promptly, maintaining positive relationships and enhancing overall experience.
Rooms Division Supervisor
Daily Management Inc.
Kissimmee, FL
11.2024 - Current
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated room assignments, optimizing occupancy and enhancing guest satisfaction.
- Developed and enforced standard operating procedures to maintain high operational standards.
- Fostered a positive work environment through effective communication and team-building initiatives.
- Collaborated with housekeeping to streamline room readiness and enhance cleanliness standards.
- Trained new employees on standards and hotel procedures.
- Upheld high standards for customer service and led by example.
- Coordinated with maintenance team to ensure timely repairs and preventive maintenance schedules in all guestrooms and public areas.
Education
M.D. - Medicine
Universidad De Oriente
Bolivar, Venezuela03-2023
Skills
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Data entry
- Immunization administration
- Medical procedures
- Professionalism and ethics
- Fluent in English and Spanish
- Advanced proficiency in Word, PowerPoint, and Excel
- Laboratory Specimen Collection & Phlebotomy
Timeline
Rooms Division Supervisor
Daily Management Inc.
11.2024 - Current
Housekeeping Supervisor
Star Island Resort and Club
11.2023 - 10.2024
Sales Supervisor
Repair Boss
04.2023 - 11.2023
Medical Doctor
Hospital IVSS Dr. Héctor Nouel Joubert
01.2022 - 09.2022
M.D. - Medicine
Universidad De Oriente