Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Minoshka Carrasquillo

New Britain,CT

Summary

With a proven track record at FedEx Ground, I excel in yard management and effective communication, streamlining operations and enhancing team productivity. My expertise in trailer maneuvering and fostering team collaboration has significantly improved efficiency. I bring a strong blend of organizational skills and reliability, aiming to drive success in fast-paced environments. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience

Work History

Yard Switcher

Fedex Ground
11.2021 - Current
  • Streamlined communication between yard personnel, maintaining a high level of organization and productivity in the workplace.
  • Assisted in training new employees on yard switcher operations, promoting safe and efficient work practices.
  • Collaborated with team members to ensure accurate placement of railcars according to customer requirements.
  • Improved yard efficiency by effectively coordinating and directing the movement of railcars within the yard.
  • Facilitated timely loading and unloading processes for efficient cargo transfers between railcars and trucks.
  • Operated yard truck to move empty and loaded trailers safely throughout yard.

School Bus Driver

Specialty Transportation
06.2019 - 08.2022
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Transported passengers safely along as scheduled.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Adapted quickly to unexpected situations such as road closures or detours.
  • Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.

Front End Supervisor

Homedepot
03.2017 - 04.2020
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Responded to customer concerns with friendly and knowledgeable service
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Resolved escalated customer complaints with diplomacy and professionalism.
  • Handled personnel issues such as attendance tracking, time-off requests, disciplinary actions fairly.
  • Addressed and resolved customer complaints

Education

High School Diploma -

Evander Child Highschool
The Bronx, NY
06.2012

Skills

  • Trailer maneuvering
  • Hand-eye coordination
  • Route planning
  • GPS navigation
  • Truck inspection
  • Yard management
  • Warehouse support
  • Trailer transport
  • Problem-solving
  • Time management
  • Punctuality
  • Excellent communication
  • Workload planning
  • Customer service
  • Complex Problem-solving
  • Schedule development
  • Public speaking
  • Audit reporting
  • Call center experience
  • Computer proficiency
  • Call management
  • Paperwork processing
  • Administrative support
  • Data collection
  • Hazardous materials handling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Yard Switcher

Fedex Ground
11.2021 - Current

School Bus Driver

Specialty Transportation
06.2019 - 08.2022

Front End Supervisor

Homedepot
03.2017 - 04.2020

High School Diploma -

Evander Child Highschool

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Minoshka Carrasquillo