Miosotis Ramos Oliveras
Kissimmee,FL
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, with proven interpersonal skills. Capable of working independently and rapidly acquiring new competencies.
Overview
5
5
years of professional experience
Work History
Team Member
Simple Truth Foundation
Orlando, Florida
10.2025 - Current
- Stocked shelves with new inventory and ensured proper product placement for visibility.
- Maintained a clean and organized work area throughout shift.
- Monitored expiration dates on food items for freshness assurance.
- Greeted customers upon arrival in a friendly manner and offered assistance as needed.
BDC Sales
Starling Chevrolet of Orlando
Orlando, Florida
11.2022 - Current
- Responded to customer inquiries via phone and internet
- Scheduled test drives and sales appointments
- Maintained lead follow-ups using CRM software
- Provided vehicle information and pricing to potential buyers
- Supported the sales team to improve customer experience and increase conversions
- Responded quickly to meet customer needs and resolve problems.
- Provided accurate product knowledge to assist customers in selecting the right product for their needs.
- Scheduled appointments for sales representatives to meet with prospective customers and for customers to attend sales presentations.
- Recorded names, addresses, purchases, and reactions of prospects contacted.
Utilized CRM software to track leads, manage accounts, and increase efficiency of the sales process's team to improve customer experience and increase conversions
Call Center
Ace Solves it All
08.2022 - 10.2022
- Made appointments for customers for AC and plumbing issues
- Answered incoming calls promptly and professionally, addressing customer inquiries with empathy and understanding.
Sales Associate
Polka Dotz
08.2021 - 08.2022
- Advising customers with purchases and handling Sales
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Organized merchandise displays to promote higher levels of customer engagement.
- Followed checklist to complete retail store opening and closing activities.
- Assisted with training and mentoring new team members.
Education
HIGH SCHOOL DIPLOMA -
TOHOPEKILIGA HIGH SCHOOL
Kissimmee, FL07-2020
STEM (Science) Summer Camp - Science
Metropolitan University
Denver, CO07-2017
STEM (Coding) Summer Camp - Coding
University of Denver
Denver, CO07-2015
Associate of Arts - Early Childhood Care And Education
Valencia College
Kissimmee, FL02-2026
Skills
- Microsoft Word
- PowerPoint
- Communication
- Retail
- Cash handling
- Sales
- CRM software
- Vehicle sales
- Multitasking
- Fluent in Spanish and English
- Call center operations
- Logging call information
- Appointment scheduling
- Fluent in Spanish and English
Volunteer Experience
- Microsoft Council for Digital Good, 04/01/17, 08/31/18, An initiative including 15 teens from different parts of the United States selected to promote safer and healthier online interactions among all people. This initiative was directed by Microsoft Chief Privacy Officer.
- Community Service, Trinity Lutheran Church and School, 01/01/17, 01/01/19
Timeline
Team Member
Simple Truth Foundation
10.2025 - Current
BDC Sales
Starling Chevrolet of Orlando
11.2022 - Current
Call Center
Ace Solves it All
08.2022 - 10.2022
Sales Associate
Polka Dotz
08.2021 - 08.2022
HIGH SCHOOL DIPLOMA -
TOHOPEKILIGA HIGH SCHOOL
STEM (Science) Summer Camp - Science
Metropolitan University
STEM (Coding) Summer Camp - Coding
University of Denver
Associate of Arts - Early Childhood Care And Education
Valencia College