Mira Graham
Hendersonville,NC
Summary
Dedicated entry-level medical coder, completed associate degree for medical coding & billing, accurately, translating medical documentation into codes, ensuring timely claims submission, committed to maintaining, up-to-date knowledge of billing regulations & procedures, ensuring compliance & maximizing revenue recovery. Seeking an entry-level position as a medical biller to gain further experience in my chosen field.
Overview
22
22
years of professional experience
1
1
Certification
Work History
PCA
Mountain View Assisted Living
Hendersonville North Carolina
03.2023 - Current
- Improved patient comfort by providing compassionate and attentive care.
- Assisted patients with daily living activities, promoting independence and well-being.
- Maintained clean and safe environment for patients, reducing the risk of infections and accidents.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Ensured proper hygiene practices were followed by assisting with bathing, and grooming tasks.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents
- Assisted patients with daily living activities, promoting independence and wellbeing
- Improved patient comfort by providing compassionate and attentive care
Private Residential Housekeeper
Bob & Carol Murphy
Edneyville, NC
06.2012 - 10.2016
- Wax vinyl or tile floors
- Vacuum all carpets
- Dust furniture
- Polish silver
- Wash, dry & fold clothing if requested
- Wash, dry & change bed linens in all bedrooms
- Thoroughly scrub & disinfect all bathrooms
- Sweep & mop all floors
- I was responsible for cleaning 3 different personal homes 3-4 days weekly or as requested
- Enhanced customer satisfaction by maintaining a clean and comfortable living environment for residents
- Increased efficiency in housekeeping tasks by implementing a well-organized cleaning schedule
- Ensured a safe living environment for residents with thorough disinfection of high-touch surfaces
- Reduced allergens and improved air quality through regular deep-cleaning of carpets, upholstery, and drapery
- Maximized client satisfaction by promptly addressing any special requests or concerns related to their home''s cleanliness
- Safeguarded the privacy of residents by adhering to strict confidentiality guidelines regarding personal belongings and information encountered during daily duties
- Reduced allergens and improved air quality through regular deep-cleaning of carpets, upholstery, and drapery.
- Supported a healthy living space for clients with meticulous attention to detail in all cleaning tasks.
- Preserved the longevity of household appliances by performing routine maintenance and cleaning tasks.
- Contributed to an inviting atmosphere in residences through proper arrangement and organization of furniture and décor items.
Private Residential Housekeeper
Scott Millbrook
Etowah, NC
06.2012 - 10.2016
- Wax vinyl or tile floors
- Vacuum all carpets
- Dust furniture
- Polish silver
- Wash, dry & fold clothing if requested
- Wash, dry & change bed linens in all bedrooms
- Thoroughly scrub & disinfect all bathrooms
- Sweep & mop all floors
- I was responsible for cleaning 3 different personal homes 3-4 days weekly or as requested
- Increased efficiency in housekeeping tasks by implementing a well-organized cleaning schedule.
- Reduced allergens and improved air quality through regular deep-cleaning of carpets, upholstery, and drapery.
- Supported a healthy living space for clients with meticulous attention to detail in all cleaning tasks.
- Maximized client satisfaction by promptly addressing any special requests or concerns related to their home's cleanliness.
- Streamlined laundry processes for timely completion of all washing, drying, folding, and ironing tasks.
Private Residential Housekeeper
Daniel & Heather Martin
Hendersonville, NC
06.2012 - 10.2016
- Wax vinyl or tile floors
- Vacuum all carpets
- Dust furniture
- Polish silver
- Wash, dry & fold clothing if requested
- Wash, dry & change bed linens in all bedrooms
- Thoroughly scrub & disinfect all bathrooms
- Sweep & mop all floors
- I was responsible for cleaning 3 different personal homes 3-4 days weekly or as requested
- Enhanced customer satisfaction by maintaining a clean and comfortable living environment for residents
- Ensured a safe living environment for residents with thorough disinfection of high-touch surfaces
- Supported a healthy living space for clients with meticulous attention to detail in all cleaning tasks
- Maximized client satisfaction by promptly addressing any special requests or concerns related to their home's cleanliness
- Reduced allergens and improved air quality through regular deep-cleaning of carpets, upholstery, and drapery.
- Preserved the longevity of household appliances by performing routine maintenance and cleaning tasks.
- Supported a healthy living space for clients with meticulous attention to detail in all cleaning tasks.
- Contributed to an inviting atmosphere in residences through proper arrangement and organization of furniture and décor items.
Asst. Executive Housekeeping Supervisor/Room Attendant
Bruce Pope/ Hampton Inn
155 Sugarloaf Rd. Hendersonville, NC 28792
10.2001 - 04.2011
- Restocking room amenities as needed
- Changing & remaking all beds linens in guest rooms
- Cleaning & scrubbing guest bathrooms
- Restocking towels & bathroom supplies
- Identify, report & prevent any needed maintenance repairs
- Sweep, & mop occupied & vacant guest rooms
- I covered Assistant Supervisory duties 2 days per week when my executive supervisor was off & 3 days per week I was a room attendant
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas
- Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
- Contributed to the hotel''s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.
- Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
Education
Associate of Applied Science - Medical Coding & Billing
University of Arkansas Grantham
Little Rock, AR07.2023
Skills
- ICD-10 Coding
- CPT Coding
- HCPCS Coding
- HIPAA Compliance
- EHR Navigation
- Medical Terminology
- Insurance Verification
- Claims Submission
- Denial Management
- Dementia Care
- CPR certification
- Mobility Assistance
- Information Protection
References
Available upon request.
Certification
- Certified Billing & Coding Specialist, [NHA] - [07/25/2023-07/25/2025]
- Certification #: G8F3F4K2
Timeline
PCA
Mountain View Assisted Living
03.2023 - Current
Private Residential Housekeeper
Bob & Carol Murphy
06.2012 - 10.2016
Private Residential Housekeeper
Scott Millbrook
06.2012 - 10.2016
Private Residential Housekeeper
Daniel & Heather Martin
06.2012 - 10.2016
Asst. Executive Housekeeping Supervisor/Room Attendant
Bruce Pope/ Hampton Inn
10.2001 - 04.2011
Associate of Applied Science - Medical Coding & Billing
University of Arkansas Grantham