Mira Peacock
Aurora,CO
Summary
Two years of experience in the banking industry as well as my previous roles have developed and molded the skills I acquire today. My ability to execute tasks in a timely and efficient manner as well as my strive for accuracy and precision qualifies me for the role of a Loan Servicing Specialist.
Overview
6
6
years of professional experience
Work History
Teller
Wells Fargo
2023.05 - Current
- Processed customer transactions accurately and efficiently.
- Ensured cash drawer was organized and balanced.
- Assisted with opening and closing duties to guarantee safety and security of branch.
Member Experience Specialist
Bellco
2022.04 - 2023.05
- Processed member transactions such as deposits, withdrawals, and payments.
- Cross-sell any existing offers and promotions.
- Collected any service or late fees acquired.
- Managed operations of vault.
- Made customer service a priority to ensure a warm and welcoming environment.
- Practiced opening and closing duties daily.
OGP Shopper
Walmart
2020.03 - 2021.12
- Completed customer orders in a quick and timely manner.
- Placed completed orders in accurate location according to labeled temperature-appropriate storage and customer pick up times.
- Dispensed customer groceries in their vehicle ensuring delicate items are grouped separate from other groceries to avoid cross contamination and damage.
Customer Service Associate
Walgreens
2019.08 - 2020.03
- Rang up customer purchases.
- Stocked up isles that needed refilling.
- Managed and processed photos in photo booth.
- Ensured and focused on customer satisfaction through positive attitude and active listening.
Sales Associate
New York & Company
2019.01 - 2019.07
- Developed personal and relatable conversations with customers looking to improve wardrobe and confidence.
- Assisted customers in finding merchandise.
- Promoted company credit cards and offers depending on what best suited customer and their desires.
- Rang up customers.
- Maintained store cleanliness.
- Organize merchandise.
Education
Metropolitan State University
05.2021
Cherokee Trail High School
05.2019
Skills
- Leadership and teamwork
- Works well independently
- Organization
- Friendly
- Problem Solver
- Determination
- Fast Learner
- Highly Organized
- Detail oriented
- People oriented
- Team oriented
- Great time management
- Sense of urgency
- Takes initiative
- Adapts to change quickly
- Effective and attentive speaking and listening
- Customer service
- Money handling
- Cross-selling
License - Type
Colorado Notary Public
Timeline
Teller
Wells Fargo
2023.05 - Current
Member Experience Specialist
Bellco
2022.04 - 2023.05
OGP Shopper
Walmart
2020.03 - 2021.12
Customer Service Associate
Walgreens
2019.08 - 2020.03
Sales Associate
New York & Company
2019.01 - 2019.07
Cherokee Trail High School
Metropolitan State University