Mirabel Silva
Hanover Park,IL
Summary
Efficient Student pursuing a physical therapy degree and aiming to add value to a dynamic team while building skills and acquiring new knowledge. Well-versed in customer service with a strong understanding of communication.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Brookdale Senior Living Inc.
Hoffman Estates, IL
01.2018 - 08.2018
- Maintained high standards of cleanliness and sanitation.
- Consistently provided professional, friendly and engaging service.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Resolved guest complaints quickly and efficiently.
- Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
Hospital Volunteer
Alexian Brothers Health System
Elk Grove Village, IL
09.2017 - 05.2018
- Transported patients and helped with discharge procedures.
- Provided support and companionship to patients in need of assistance.
- Collected, sorted, distributed mail and prepared mail, messages, or courier deliveries.
- Greeted persons entering the establishment and determined the nature and purpose of visit.
- Volunteered to help with special projects, assuming a variety of tasks and duties.
Education
High School Diploma - undefined
Schaumburg High School
Schaumburg, IL2018
Skills
- Quick learner
- Friendly demeanor
- Outgoing and energetic
- Top-tier, full-service dining background
- Quick problem solver
- Conversant in Tagalog and English
- Time management
- Punctual
- Conflict resolution
Accomplishments
- Achieved "Most Valuable Player" in April, 2017 for badminton.
- Achieved "Most Valuable Player " in October, 2016 for tennis.
- Received a certification for language proficiency in Spanish during my junior and senior year of high school.
- Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
Certification
- Certified Nursing Assistance (CNA) certified
- CPR certified through American Heart Association
Timeline
Server
Brookdale Senior Living Inc.
01.2018 - 08.2018
Hospital Volunteer
Alexian Brothers Health System
09.2017 - 05.2018
High School Diploma - undefined
Schaumburg High School