Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Miracle Allen

Mount Pleasant

Summary

Dynamic training professional with a proven track record at Yoshi Hibachi Grille, enhancing team productivity through effective staff training and optimized service protocols. Skilled in training monitoring and fostering communication, I consistently improved customer satisfaction and product quality, demonstrating strong leadership and a commitment to excellence in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Training Staff

Yoshi Hibachi Grille
06.2022 - 09.2025
  • Assisted in setting up new store locations by establishing effective security measures and training staff on loss prevention policies.
  • Improved customer satisfaction by implementing new service protocols and training staff on effective communication techniques.
  • Improved office workflow by training staff in the use of new software tools and applications.
  • Optimized table turnover rates by training staff on efficient service techniques and refining seating arrangements for peak hours.
  • Improved team productivity by training staff on best practices in inventory management.
  • Increased overall product quality by enhancing quality control measures and training staff in best practices.
  • Reduced product damage by thoroughly training staff on proper handling techniques.

Camp Counselor

St. Vincent DePaul Society
06.2025 - 08.2025
  • Supervised daily activities to ensure safety and engagement among campers.
  • Assisted in planning and implementing recreational programs tailored to diverse interests.
  • Monitored camper behavior, providing guidance and conflict resolution as needed.
  • Collaborated with fellow counselors to create a positive, inclusive camp culture for every participant.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
  • Supported campers' personal growth by providing consistent emotional and social support.
  • Improved camp cleanliness and organization with thorough daily inspections and maintenance tasks.
  • Improved emergency preparedness with regular staff training on safety protocols and first aid procedures.

Crew Member

McDonalds
08.2022 - 12.2022
  • Assisted customers with inquiries, providing friendly and efficient service.
  • Maintained cleanliness and organization of work area to ensure safety and efficiency.
  • Operated kitchen equipment following safety protocols to support food preparation.
  • Collaborated with team members to deliver timely service during peak hours.
  • Supported inventory management by restocking supplies as needed throughout shifts.
  • Engaged in ongoing training to improve skills in customer service and food handling.
  • Learned menu offerings quickly to accurately assist customers with orders.

Education

No Degree - Social Work

Mid Michigan Community College
Mount Pleasant, MI

No Degree - Business/Social Work

Central Michigan University
Mount Pleasant, MI

High School Diploma -

Lincoln Park High School
Lincoln Park, MI
05.2024

Skills

  • Training staff
  • Representative training
  • Pruning and training
  • Resistance training techniques
  • Training monitoring
  • High-speed pursuit training

Certification

  • First Aid Certification
  • CPR Certification
  • Infant CPR Certification
  • Youth Mental Health Certification

Timeline

Camp Counselor

St. Vincent DePaul Society
06.2025 - 08.2025

Crew Member

McDonalds
08.2022 - 12.2022

Training Staff

Yoshi Hibachi Grille
06.2022 - 09.2025

No Degree - Social Work

Mid Michigan Community College

No Degree - Business/Social Work

Central Michigan University

High School Diploma -

Lincoln Park High School

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