Miracle Bronner
Bowersville,GA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
2
2
years of professional experience
Work History
Cashier/Stocker
Nike Factory Outlet
Commerce, Georgia
09.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Physical requirements included the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.
- Acting in accordance with store policies and procedures, operating a cash register, shipping and receiving duties, stocking products, cleaning and building visual displays
- Lifting boxes over 50 lbs
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
Security Officer
St. Mortiz Security
Hartwell, Georgia
05.2023 - 09.2024
- Assisted in the development and implementation of security policies and procedures.
- Enforced access control measures in accordance with established procedures.
- Maintained accurate logs of all security related activities.
Customer Service Cashier
Dairy Queen Grill & Chill
Hartwell
11.2022 - 12.2023
- Resolved customer complaints in a professional manner.
- Handled money accordingly
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Verified that all coupons were valid prior to processing them into the system.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Education
Bachelor of Arts - Secondary Education
Emmanuel College
Franklin Springs, GA05-2024
Skills
- Access Control
- Emergency Response
- Crime Prevention
- Document Management
- Complaint resolution
- Product Knowledge
- Inbound and Outbound Calling
- Appointment Scheduling
- Data Collection
Timeline
Cashier/Stocker
Nike Factory Outlet
09.2024 - Current
Security Officer
St. Mortiz Security
05.2023 - 09.2024
Customer Service Cashier
Dairy Queen Grill & Chill
11.2022 - 12.2023
Bachelor of Arts - Secondary Education
Emmanuel College