MIRACLE THOMPSON
Chicago,IL
Summary
Highly-motivated individual with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Data Integrity Specialist
Metropolitan Family Services
Chicago , IL
10.2022 - Current
- Prepare and consolidate data for periodic review and maintaining data quality.
- Audit database regularly for potential errors or inconsistencies within the data.
- Create and enforce policies and procedures for the collection, storage, retrieval, archiving, and destruction of all data.
- Create manuals and presentations to train new staff members.
- Handle difficult situations involving landlord, evictions, violating lease, etc.
Housing Case Manager
Sarah Circle
Chicago , IL
03.2022 - 10.2022
- Assisted homeless population with affordable permanent housing transitions.
- Documented case notes, filed, and entered data in the HMIS system in a timely manner.
- Maintained over 25 charts and assisted participants with SOAR applications.
- Measured progress and reviewed house plans every 90 days tailored to the participants needs.
Residential Youth Care Worker
Heartland Alliance
Chicago, IL
03.2020 - 03.2022
- Developed / supported creative interventions for youth, implemented treatment plans, engaged in daily routines, and built therapeutic relationships with youth.
- Acted as an advocate, role model, and coach for the youth who lived in the residential program.
- Responsible for timely and accurate communication (incident reports, contact with youths’ families, behavioral entries, e-mails, etc).
Education
Bachelor of Arts - Business Management
Florida Memorial University
Miami Gardens, FL05-2017
Skills
- Documentation Proficiency (WPM 78)
- Customer Service / Communication
- Strategic Planning
- Data Reconciliation and Management
- Data Auditing
- Team Building
Timeline
Data Integrity Specialist
Metropolitan Family Services
10.2022 - Current
Housing Case Manager
Sarah Circle
03.2022 - 10.2022
Residential Youth Care Worker
Heartland Alliance
03.2020 - 03.2022
Bachelor of Arts - Business Management
Florida Memorial University
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