Mirah Skilling
Denton,TX
Summary
Dependable and friendly with outstanding customer service and problem-solving skills. Offering exceptional workplace focus and dedication to providing pleasant and efficient shopping experience for customers.
Overview
2
2
years of professional experience
Work History
Self Checkout Cashier
Kroger
Denton, TX
08.2022 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
Customer Service Associate
Walmart
Kahului, HI
06.2014 - 07.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Education
High School Diploma -
Kosrae High School
Kosrae, FM05.2012
Skills
- Customer Needs Assessments
- Cash Register Operation
- POS Inventory System Operation
- Credits and Refunds
- Customer Relations
- Cooperative Attitude
- Customer Satisfaction
- Work Task Prioritization
- Multi-Tasking Skill
- Promoting Loyalty
Timeline
Self Checkout Cashier
Kroger
08.2022 - Current
Customer Service Associate
Walmart
06.2014 - 07.2016
High School Diploma -
Kosrae High School
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