Miranda Aschliman
Fort Wayne
Summary
Mortgage Operations professional with 9+ years of progressive experience across post-closing, residential mortgage closing, and closing operations administration. Experience in managing multi-state loan closings including conventional, FHA, VA, USDA and state housing down payment assistant programs. Skilled in end-to-end loan lifecycle, from post-closing processing and investor delivery to pipeline management, workflow coordination and departmental communications. Currently serve in a dual role as a Closer and Closing Administrator, handling a full closing pipeline while overseeing department operations, loan assignments and escalation support.
Overview
9
9
years of professional experience
Work History
Closer/Closer Administrator
Ruoff Mortgage Company
Fort Wayne
05.2024 - Current
- Perform all responsibilities and manage a full pipeline of a Mortgage Closer while concurrently managing departmental administrative operations.
- Serves as resource for closers and management, enhancing support for daily operations.
- Delegate loan assignments to closers for optimized workflow efficiency.
- Manages department shared inbox, offering guidance on closing requirements and procedures to loan officers, processors, title companies, and internal staff.
- Educates team members on new loan products and procedures.
Closer
Ruoff Mortgage Company
Fort Wayne
11.2020 - 05.2024
- Closed conventional, FHA, USDA, VA, and Jumbo loans across 20+ states.
- Specialized in closing down payment assistant loans, including programs through MSHDA, IHCDA, KHC, OHFA and an in-house DPA program.
- Coordinated with borrowers, title companies, and loan officers to ensure timely closings.
- Managed a pipeline of 70-90 closings per month.
Closing Assistant
Ruoff Mortgage Company
Fort Wayne
06.2019 - 11.2020
- Assigned loan files to closing staff based on workload and complexity, optimizing pipeline management.
- Monitored upcoming closing schedule and prioritized rush transactions to support on-time closings.
- Reviewed and approved Trust and Power of Attorney documentation for compliance with company and investor guidelines.
- Assisted Closing Department Manager with workflow oversight and issue resolution, supporting daily operations.
Final Documents
Ruoff Mortgage Company
Fort Wayne
06.2017 - 06.2019
- Processed recorded mortgages and final title policies, ensuring timely delivery of required documentation to investors.
- Maintained electronic loan records by scanning, indexing, and uploading final documents to Encompass, facilitating accurate record-keeping.
- Assisted the Post Closing Manager with collateral note shipments.
Education
Some College (No Degree) - Accounting and Finance
Purdue Fort Wayne
Skills
- Compliance and Document Review
- POA and Trust Documentation Review
- TRID and Investor Guidelines
- Mortgage Operations
- Encompass, Simplifile, ConformX, ACES
- Workflow Management and Optimization
- Team Training
- Customer Service
Timeline
Closer/Closer Administrator
Ruoff Mortgage Company
05.2024 - Current
Closer
Ruoff Mortgage Company
11.2020 - 05.2024
Closing Assistant
Ruoff Mortgage Company
06.2019 - 11.2020
Final Documents
Ruoff Mortgage Company
06.2017 - 06.2019
Some College (No Degree) - Accounting and Finance
Purdue Fort Wayne