Miranda A Semisi
Coffee Bear Company
Auburn,WA
9
years of professional experience
Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Strong time management and attention to detail ensure efficiency.
Dynamic team player with experience as a barista shift lead and dispatch coordinator. Skilled in training staff, resolving customer issues, and coordinating logistics. Committed to enhancing guest satisfaction and ensuring efficient service delivery.
Work History
Barista
1 Year 9 Months- Prepared high-quality espresso beverages following standardized recipes.
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Maintained cleanliness and organization of workstations to ensure safety compliance.
Barista Shift Lead
3 Years 9 Months- Trained new staff on coffee brewing techniques and customer service best practices.
- Supervised barista team to ensure high-quality beverage preparation and service efficiency.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Dispatch Coordinator
3 Years 2 Months- Coordinated daily dispatch operations to ensure timely delivery of personnel and materials.
- Oversaw compliance with safety regulations and company policies during dispatch activities.
- Responded to high volume of phone and email requests to provide logistics information.
- Managed emergency situations effectively, coordinating alternate routes or resources to minimize disruption to the delivery process.
- Provided ongoing support for drivers with route adjustments, load information, or other assistance as needed during their shifts.
Education
High School Diploma
Skills
Time management
Attention to detail
Team player
Hand and power tools
Workplace safety
Deadline management
Scheduling management
File management
Problem-solving
Documentation and reporting
Client confidentiality
Incident reports
Timeline
Barista
Coffee Bear Company
10.2024 - CurrentRead More
Barista Shift Lead
Top Pot Doughnuts
04.2018 - 01.2022Read More
Dispatch Coordinator
Surge Staffing
01.2017 - 03.2020Read More
Thomas Jefferson High School
High School Diploma
Read More