Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate
Miranda Balok

Miranda Balok

Charlotte,NC

Summary

Motivated and dedicated aspiring healthcare professional seeking a medical assistant or clinical support position to gain hands-on patient care experience in preparation for PA school. Although I do not yet hold formal medical certifications, I bring five years of retail experience where I developed exceptional communication, multitasking, and teamwork skills in a fast-paced environment. I am highly dependable, quick to learn new skills, and committed to providing compassionate, high-quality care to every patient. My strong work ethic, adaptability, and genuine passion for helping others make me an excellent fit for any clinical setting eager to train a motivated and hardworking individual. I am genuinely passionate about helping others and committed to developing my skills in a setting where I can make a difference. I would be grateful for the opportunity to contribute to your team and learn from experienced professionals who share my dedication to patient-centered care.

Overview

5
5
years of professional experience

Work History

Sales Associate

American Eagle Outfitters, Inc
05.2023 - 08.2025
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Managed inventory processes, ensuring accurate stock levels and product availability.
  • Collaborated with team members to meet sales targets through effective communication and teamwork.
  • Trained new associates on store policies, procedures, and customer service best practices.
  • Resolved customer complaints efficiently, fostering loyalty and repeat business.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Seasonal Sales Associate

Target
10.2022 - 01.2023
  • Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Collaborated with team members to achieve monthly sales targets.
  • Increased customer loyalty with personalized shopping experiences and attentive service.

Sales Associate

Old Navy, Gap
02.2021 - 08.2022
  • Collaborated with team members to achieve daily sales targets and promote special offers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated POS terminals and cash drawer balancing.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.

Seasonal Sales Associate

Kohls Department Store
10.2020 - 01.2021
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Built relationships with customers to encourage repeat business.

Education

Bachelor of Science - Biology

University of North Carolina At Charlotte
Charlotte, NC
12-2026

High School Diploma -

Batavia High School
Batavia, IL
05-2023

Skills

  • Customer engagement
  • Effective team collaboration
  • Effective time management
  • Effective troubleshooting skills
  • Effective communication
  • Strong ability to manage multiple tasks
  • Timely and dependable
  • Outstanding customer support

Timeline

Sales Associate

American Eagle Outfitters, Inc
05.2023 - 08.2025

Seasonal Sales Associate

Target
10.2022 - 01.2023

Sales Associate

Old Navy, Gap
02.2021 - 08.2022

Seasonal Sales Associate

Kohls Department Store
10.2020 - 01.2021

Bachelor of Science - Biology

University of North Carolina At Charlotte

High School Diploma -

Batavia High School
Miranda Balok