Miranda Borcky
Woodson,IL
Summary
Results-driven professional with extensive experience at Reynolds Consumer Products Inc., excelling in warehouse operations and team collaboration. Proven ability to enhance efficiency through effective sorting and packaging techniques, achieving a significant reduction in damage rates. Skilled in quality control inspection and committed to maintaining a safe work environment.
Overview
9
9
years of professional experience
Work History
Robots Lead Operator
Reynolds Consumer Products Inc.
Jacksonville, IL
01.2021 - Current
- Oversaw daily production operations, ensuring adherence to safety and quality standards.
- Trained and mentored junior operators on equipment usage and best practices.
- Implemented process improvements that enhanced operational efficiency and reduced downtime.
- Conducted regular inspections of machinery to maintain optimal performance levels.
- Collaborated with cross-functional teams to address production challenges and streamline workflows.
- Analyzed production data to identify trends and inform decision-making for process enhancements.
- Managed inventory levels, coordinating with supply chain for timely material availability.
- Developed training materials and conducted workshops for continuous staff development initiatives.
- Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
- Fostered a positive work environment, promoting open communication among team members to address concerns or suggestions for improvement.
- Supported management decision-making by compiling operational and production data into daily logs.
- Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems.
- Conducted thorough quality control inspections prior to product shipment, ensuring adherence to customer specifications and industry standards.
- Established strong working relationships with colleagues from different departments to facilitate collaboration and information sharing across functional areas.
- Performed safety checks on machines and production equipment.
- Developed detailed work schedules for staff, balancing workload while maintaining high productivity levels.
- Properly set up machines at beginning of each shift and verified function.
- Enhanced team performance through regular training sessions and coaching on best practices.
- Collaborated with cross-functional teams to resolve complex operational issues, ensuring smooth production flow.
- Reduced downtime by proactively identifying potential issues and performing routine maintenance checks.
- Documented plant activities in logs and detailed concerns and issues prior to distributing reports to manager.
- Implemented cost-saving measures through waste reduction initiatives, recycling efforts, and strategic sourcing of materials.
- Extended life of equipment and maintained consistent performance with regular cleaning, lubrication and basic maintenance.
- Maintained accurate records of production data, analyzing trends to identify areas for improvement or optimization opportunities.
- Served as a subject matter expert, providing guidance and assistance to junior operators in troubleshooting equipment malfunctions.
- Ensured compliance with safety regulations, conducting regular audits and enforcing proper procedures at all times.
- Prevented personnel injuries during plant maintenance by practicing diligent lockout-tagout processes.
- Participated in continuous improvement initiatives, contributing ideas for process enhancements that resulted in measurable gains in performance metrics.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Assembled products according to changing daily work orders and specific customer needs.
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Performed general equipment maintenance and repair to minimize downtime.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Prepared reports and technical documentation of day-to-day production processes.
- Collaborated with other departments to optimize production workflows.
- Reviewed production schedules and streamlined processes.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Food Service Supervisor
Caseys General Stores Inc
Waverly, IL
07.2017 - 01.2020
- Supervised daily operations to ensure smooth food service delivery and compliance with health standards.
- Trained and mentored new staff on food safety protocols and customer service best practices.
- Coordinated inventory management to maintain adequate stock levels and minimize waste.
- Implemented process improvements to enhance efficiency in food preparation and service.
- Monitored employee performance, providing feedback to foster professional growth and accountability.
- Resolved customer complaints effectively, ensuring high satisfaction levels and repeat business.
- Collaborated with management on menu planning, incorporating seasonal ingredients and customer preferences.
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Ordered new supplies and food to maintain service levels.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Enhanced overall dining experience by attentively addressing customer concerns or complaints, taking appropriate actions to rectify issues and prevent future occurrences.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Tracked food production levels, meal counts, and supply costs.
- Streamlined order processing and improved overall service flow with effective communication between kitchen and front-of-house teams.
- Maintained high-quality standards for food preparation, presentation, and taste across all menu offerings.
- Promoted a positive work culture that encouraged teamwork resulting in an uptick in employee retention rates.
- Improved efficiency of kitchen operations by reorganizing workstations for optimal productivity during peak hours.
- Ensured compliance with health department regulations, maintaining a consistently clean and safe kitchen environment for staff and customers alike.
- Coordinated schedules of multiple shifts to maximize coverage while minimizing labor costs during slow periods or seasonal fluctuations in business volume.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Oversaw training of more than Number team members.
- Reviewed and approved employee schedules and timesheets.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food inventory and supplies to prevent waste.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Monitored food preparation, production, and plating for quality control.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Served consistent portions following recipes and control standards.
- Directed food preparation and cooking activities to meet health and safety standards.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Supervised food presentation and plating to enhance visual appeal.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Planned and executed promotions and special events in close collaboration with management.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
- Set and oversaw weekly and special event menu plans.
- Created new recipes, outlined steps, and training staff on correct preparation.
Education
High School Diploma -
Waverly High School
Waverly, IL05-2007
Timeline
Robots Lead Operator
Reynolds Consumer Products Inc.
01.2021 - Current
Food Service Supervisor
Caseys General Stores Inc
07.2017 - 01.2020
High School Diploma -
Waverly High School