Miranda Bunch
Newport,MI
Summary
Dynamic professional with extensive experience in customer service and banking, consistently achieving operational excellence through proven cash handling and compliance skills. Adept at relationship building and data management, excelling in fast-paced environments to ensure high levels of customer satisfaction and trust. Recognized for outstanding performance and a commitment to quality service, contributing positively to organizational goals.
Overview
10
10
years of professional experience
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work History
Cashier
Love's Travel Stops & Country Stores
Monroe, MI
01.2025 - Current
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Maintained a clean and organized work environment, contributing to overall station appearance and customer experience
- Balanced cash registers at the end of each shift, confirming accurate accounting of all transactions
Vault Teller
DFCU Financial
Riverview, MI
03.2024 - 01.2025
- Managed and balanced high volumes of cash movement accurately, supporting the ongoing operation of the branch effectively
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance
- Properly processed deposits, withdrawals and payments for average of 100 customers daily
- Greeted and welcomed customers with courteous and professional approach to drive prompt, accurate and efficient transactions
- Maintained strict confidentiality of bank records and client information
Office Coordinator
Serpentini Chevrolet of Strongsville
Strongsville, OH
01.2024 - 04.2024
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization
- Tracked records, filed documents, and maintained communication between clients to manage office activities
- Audited financial and title documents to prevent misstatements and fraudulent ownership claims
Compliance Specialist
Electronic Merchant Systems
Cleveland, OH
05.2023 - 12.2023
- Assisted in the preparation of regular reports for senior management, detailing compliance activities and progress towards established
- Served as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization's commitment to regulatory adherence
- Documented underwriting decisions and provided evidence of compliance with applicable regulations
- Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits
- Conducted thorough risk assessments to identify potential areas of non-compliance and recommended corrective actions
Line Operator
Piping Rock Health Products
Aurora, OH
03.2023 - 05.2023
- Exhibited excellent multitasking abilities, efficiently managing multiple machines simultaneously without sacrificing performance or quality standards
- Minimized machine downtime by promptly escalating technical problems to appropriate maintenance personnel for speedy resolution
- Kept detailed records of quality and imperfect products
- Uphold safety regulations within the workplace by consistently following guidelines during production and inspections
Senior Customer Service Teller
Citizens Bank
Macedonia, OH
01.2019 - 03.2023
- Provided exceptional service to customers, addressing their needs and building lasting relationships
- Balanced daily cash drawers accurately, ensuring accountability for all financial transactions processed throughout the day
- Skillfully promoted additional banking products based on individual customer needs, increasing cross-selling success rates
- Participated in community events as a representative of the bank, fostering strong connections within the local area
- Ensured compliance with all relevant regulations, safeguarding both customer information and bank assets
- Achieved recognition for outstanding performance from both peers and management, inspiring others in pursuit of excellence
Shift Leader
CiCi's Pizza
Cleveland, OH
09.2017 - 12.2018
- Trained new employees and delegated daily tasks and responsibilities
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols
- Completed cash and credit card transactions accurately using POS software
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress
- Assured food safety compliance by enforcing proper sanitation protocols and adherence to industry regulations
Team Member
Taco Bell
Parma, OH
07.2016 - 08.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Developed strong customer service and product knowledge skills to enhance individual and team performance
- Operated register to process order payments
- Worked different stations to provide optimal coverage and meet production goals
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure
Dean's Assistant
Washkewicz College of Engineering
Cleveland, OH
09.2015 - 05.2016
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions
- Managed filing system, entered data and completed other clerical tasks
Education
Some College Experience - Mathematics
Cleveland State University
Cleveland, OH05.2016
Honors High School Diploma -
Parma Senior High School
Parma, OH05.2015
Skills
- Service Excellence
- Financial Services Knowledge
- Effective Time Management
- Cash Handling Expertise
- Regulatory Adherence
- Strong Digital Literacy
- Data Management
- Interpersonal Relationship Skills
Timeline
Cashier
Love's Travel Stops & Country Stores
01.2025 - Current
Vault Teller
DFCU Financial
03.2024 - 01.2025
Office Coordinator
Serpentini Chevrolet of Strongsville
01.2024 - 04.2024
Compliance Specialist
Electronic Merchant Systems
05.2023 - 12.2023
Line Operator
Piping Rock Health Products
03.2023 - 05.2023
Senior Customer Service Teller
Citizens Bank
01.2019 - 03.2023
Shift Leader
CiCi's Pizza
09.2017 - 12.2018
Team Member
Taco Bell
07.2016 - 08.2018
Dean's Assistant
Washkewicz College of Engineering
09.2015 - 05.2016
Some College Experience - Mathematics
Cleveland State University
Honors High School Diploma -
Parma Senior High School
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