MIRANDA CARSON
Cape Coral,FL
Summary
About me: Hospitality is the career path I originally chose to help me get out of my shell. Not only did I, but I ended up discovering that a job where I can take care of others, is a chance to make their day-and that is the the kind of business I want to be in. Not only do I find enjoyment in the time I put in, I am efficient, professional, proactive, learning each day. I use constructive thought to become proficient in my work, and I hold myself to my work ethic.
Overview
7
7
years of professional experience
Work History
Fine Dining Server
NOSH on Naples Bay
11.2024 - Current
- Nosh is to indulge in eating to your hearts content, and we entice our guests to do so with small increments of food thoughtfully curated by Chef Todd. At Nosh, we make it easy for you to try unique ingredients where we focus on quality over quantity and freshness from around the world
- Get to know our guests; excite them to step outside of their norm with great recommendations, and upscale the evening with wine pairings
- Enhanced customer satisfaction by providing exceptional service, deep knowledge of wines and food preparation.
- Gain their trust, Nosh is an experience and everyone coming in, is looking to be guided along the way
- Skillfully juggle multiple tasks simultaneously while remaining calm under pressure during busy shifts
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons
EXPO/Food Runner/Trainer
Pazzo! Cucina Italiana
05.2024 - Current
- Prepare EXPO line with fresh garnishes and cheeses; maintain stock
- Collaborated with the kitchen staff and FOH staff to ensure accuracy of orders, that tables are cleared before next course; minimizing order errors and complaints
- Over see every ticket sent to the kitchen; fire tickets in an efficient timely manner between orders and courses, while adhering to strict food safety guidelines
- Receive dishes in window to check and assemble for finishing touches
- Present our dishes to tables and help with any additional needs for guests
- Clean up station and help servers with pre bussing after dropping plates off
- Inform FOH staff members about ingredients and preparations of each of our dishes
Fine Dining Server/Trainer/Hostess
Pazzo! Cucina Italiana
07.2023 - 11.2024
- Use time management and proficiency to multitask efficiently in a high volume work environment
- Have complete knowledge of every dish to accommodate to guests' allergens and intolerances
- Upscale the evening by enticing our guests with special dishes created by the chef, our craft cocktails, and must have starters
- Knowledge of wine to help recommend the perfect bottle suited for the table
- Helped by being a hostess at times, working with OpenTable
Fine Dining Server/Morning Prep Cook
Yabba Island Grill
01.2023 - 07.2023
- Create a pleasant atmosphere and set the tone for the night with one of our island cocktails
- Polish silverware and glasses
- Knowledge of food and cocktails to entice Chef's creations towards the guests' pallets
- Make connections and create memories with and for our guests
- Resolve guest complaints with empathy and professionalism, restoring guest satisfaction and loyalty
- Helped with morning cook prep work before my serving shifts
Lead Server/Trainer
IHOP
07.2022 - 01.2023
- Between serving, my job entailed having to multitask answering call in to-go orders, GrubHub and UberEats orders, hosting, running food, bussing, and making desserts
- Maintain cleanliness and stock between FOH and BOH
Lead Server/Trainer
Pincher's
10.2019 - 11.2022
- Use knowledge of fish and their textures, location of catch, to help make their decision on the fresh catch they'll be eating that night
- Knowledge of common cocktails and draft beers
- Work as a team, help one another by running each others food, and pre-bussing while passing
- All hands in, all hands out
- Ensure guests' needs are met by keeping their fountain drink always filled without them having to ask, extra plates and speciality condiments are brought before food arrives, checking in after their first bites, and having knowledge of menus to help assist guests
- Came in to help with renovations
Lead Server/Trainer
Denny’s
07.2018 - 10.2019
- Serve, host, and buss while managing to-go orders from online, call-ins, and Uber Eats
- Working here showed me how strong willed I truly am; allowed me to surpass my limits and created a new bar of expectation with balancing time management and great service
- Work register instead of be my own bank
Education
High School - Visual Arts
North Fort Myers High School
North Fort Myers, FL01-2018
Skills
- Strong Multitasking Skills
- Menu Memorization
- Controlling the Chaos
- Keeping Guests From "Seeing What's Behind The Curtain"
- Maintaining a Positive, Upbeat attitude
- Big Team Player
- Time Management
Timeline
Fine Dining Server
NOSH on Naples Bay
11.2024 - Current
EXPO/Food Runner/Trainer
Pazzo! Cucina Italiana
05.2024 - Current
Fine Dining Server/Trainer/Hostess
Pazzo! Cucina Italiana
07.2023 - 11.2024
Fine Dining Server/Morning Prep Cook
Yabba Island Grill
01.2023 - 07.2023
Lead Server/Trainer
IHOP
07.2022 - 01.2023
Lead Server/Trainer
Pincher's
10.2019 - 11.2022
Lead Server/Trainer
Denny’s
07.2018 - 10.2019
High School - Visual Arts
North Fort Myers High School
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