Miranda Conradt
Maperformance
Appleton,WI
12
years of professional experience
Results-driven Warehouse Lead with proven expertise in supervising operations, enhancing workflow efficiency, and fostering team collaboration. Committed to safety and quality, consistently implementing process improvements that elevate performance and customer satisfaction.
Work History
Warehouse Lead
2 Years 7 Months- Oversaw daily warehouse operations to ensure efficient workflow and adherence to safety protocols.
- Implemented process improvements that enhanced order accuracy and reduced shipping times.
- Trained and mentored team members on best practices for inventory management and equipment use.
- Conducted regular audits of inventory and equipment to ensure compliance with company policies.
- Developed training materials for onboarding new staff.
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Supervised warehouse operations by managing employees during shifts.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
- Used hand-held scanners and physical logs to accurately track item movements.
- Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
- Maintained top performance standards while working in a hot warehouse environment.
- Maintained open lines of communication between management and staff, fostering a positive work atmosphere conducive to collaboration and problem solving.
- Maintained clean, orderly work environment free of hazards.
- Drove forklifts, pallet jacks and other equipment to move materials.
Warehouse Enthusiast
2 Years 11 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Machine Operator
2 Years 10 Months- Operated and maintained machinery to ensure optimal production efficiency.
- Monitored equipment performance and performed routine maintenance to prevent downtime.
- Trained new operators on machinery safety protocols and operational procedures.
- Implemented quality control measures to uphold product standards and reduce waste.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Quickly shut down equipment in emergency situations following protocols.
Sales Associate
2 Years 5 Months- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems, minimizing errors during checkout.
- Maintained visual merchandising standards, ensuring attractive product displays throughout store.
- Trained new associates on company policies and sales techniques, promoting a knowledgeable workforce.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Bagger
2 Months- Packaged customer purchases efficiently to ensure timely checkout experiences.
- Assisted customers with inquiries, providing friendly service and product information.
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Returned unwanted merchandise and retrieved specially requested products.
Education
Emergency Medical Responder - Emergency Medical Responder
High School Diploma
Skills
Supervisory experience
Time management
Customer service
Attention to detail
Quality control
Problem-solving
Conflict resolution
Willing to learn
Warehouse operations
Multitasking and organization
Team collaboration
Information confidentiality
Employee training
Decision-making
Reliability
Timeline
Warehouse Lead
Maperformance
01.2024 - CurrentRead More
Warehouse Enthusiast
SD Wheel
02.2021 - 01.2024Read More
Machine Operator
Polyflex, Inc
04.2018 - 02.2021Read More
Sales Associate
Kohls Department Store
11.2015 - 04.2018Read More
Bagger
Kohls Department Store
11.2014 - 01.2015Read More
Northeast Wisconsin Technical College
Emergency Medical Responder from Emergency Medical Responder
Read More
Neenah High School
High School Diploma
Read More