Miranda DeWaters
Canandaigua
Summary
Dedicated public safety and human services professional with a Bachelor’s degree in Criminal Justice & Business and extensive experience in crisis intervention, juvenile justice, and community engagement. Proven track record supporting law enforcement, emergency management, and behavioral health teams in high-pressure environments. Skilled in data analysis, interagency collaboration, and trauma-informed care, with a strong background in both field operations and program coordination. Adept at building rapport with diverse populations, managing complex cases, and delivering results that enhance community safety and well-being.
Overview
3
3
years of professional experience
Work History
Student Intern
Monroe County Department of Public Safety
03.2025 - 05.2025
- Participated in competitive internship supporting public safety operations across multiple divisions.
- Analyzed crime data to identify trends and inform prevention strategies.
- Shadowed crime lab professionals in firearms/tool mark and drug chemistry analysis.
- Observed probation interviews, reviewed PSIs, and entered youth case data in CE portal.
- Assisted with STOP-DWI outreach in schools, focusing on youth engagement and traffic safety.
- Supported countywide emergency preparedness planning, Homeland Security protocols, and radiation response.
- Observed emergency radio communications center and aided in L3Harris tech upgrade.
- Responded to structure fires with local fire departments, observing command-level incident management.
- 30 hrs/week | Paid
Crisis Specialist
University of Rochester Medical Center – Strong Memorial Hospital
01.2024 - 05.2025
- Provided trauma-informed crisis intervention for psychiatric patients in emergency settings.
- Facilitated safety planning, monitored self-care compliance, and ensured adherence to protocols.
- Collaborated with public safety staff and unit teams to manage high-risk transfers.
- Accompanied patients to court proceedings, serving as advocate and support.
- Led debriefings post-incident to improve communication and therapeutic rapport.
- Supervised up to 20 youth per shift in direct care and 1:1 crisis situations.
- Worked with spacial needs adults and youth with autism, OCD, active psychosis, and provided their families support while visiting the unit.
- 35 hrs/week | Paid
Youth Support Specialist
New York State Office of Children and Family Services
06.2023 - 01.2024
- Supervised youth in secure therapeutic facility, focusing on behavior, hygiene, and life skills.
- Participated in case conferences and collaborated with interdisciplinary teams.
- Established rapport to reduce behavioral tension and promote trust.
- Supervised up to 12 youth per shift in high-security environment.
- Designed goal-oriented strategies that empowered youths to take charge of their own future plans while receiving ongoing support from our team.
- Enhanced communication skills among the youth by organizing group discussions and team-building exercises.
- Used deescalation techniques, room searches, wrist restraints, and did transports to court.
- 75 hrs/week | Paid
Attendance Support Coordinator
Connecting Communities in Action
02.2022 - 05.2023
- Monitored student attendance, truancy, and behavior; prepared reports for school and county officials.
- Conducted home visits and crisis response to assess student and family needs.
- Collaborated with CPS, probation, mental health, and child welfare agencies to address barriers to education.
- Developed and updated individualized service plans for at-risk youth.
- Participated in county Juvenile Needs Task Force and completed screenings for foster care, trafficking, and well-being.
- 37.5 hrs/week | Paid
Clinical Technician
CASA-Trinity (Willow House Program)
01.2022 - 05.2023
- Monitored residents in court-mandated 90-day inpatient program, ensuring compliance with recovery plans.
- Conducted drug and alcohol screenings; performed personal belongings checks.
- Documented incidents, supervised schedules, and enforced program boundaries.
- 25 hrs/week | Paid
Youth Court Manager
Accord Corporation – Allegany County
07.2022 - 12.2022
- Recruited, trained, and supervised youth volunteers for peer-led justice hearings.
- Matched youth offenders to restorative justice service assignments.
- Managed program schedules, records, and outreach with law enforcement and schools.
- 20 hrs/week | Paid
Education
Certificate - Criminal Justice
CA BOCES
Olean, NYBachelor of Science - Criminal Justice & Business
Liberty University
Lynchburg, VA05-2025
Skills
- Public Safety Operations & Crime Analysis
- Crisis Stabilization & Psychiatric Emergency Care
- Juvenile Justice, Restorative Practices, & Case Management
- Emergency Preparedness & Incident Response
- Interagency Collaboration & Community Outreach
- Data Entry, Documentation, & Reporting (Excel, CE Portal, CSBG tools)
- Analytical mindset
- Data entry
- Team collaboration
Timeline
Student Intern
Monroe County Department of Public Safety
03.2025 - 05.2025
Crisis Specialist
University of Rochester Medical Center – Strong Memorial Hospital
01.2024 - 05.2025
Youth Support Specialist
New York State Office of Children and Family Services
06.2023 - 01.2024
Youth Court Manager
Accord Corporation – Allegany County
07.2022 - 12.2022
Attendance Support Coordinator
Connecting Communities in Action
02.2022 - 05.2023
Clinical Technician
CASA-Trinity (Willow House Program)
01.2022 - 05.2023
Certificate - Criminal Justice
CA BOCES
Bachelor of Science - Criminal Justice & Business
Liberty University
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