Miranda Dorsey
Windsor Locks
Summary
Quality assurance professional with proven expertise in maintaining high standards and ensuring product compliance. Adept at identifying and resolving issues to uphold quality benchmarks. Known for collaboration, reliability, and adaptability to changing requirements, with strong analytical and inspection skills.
Overview
8
8
years of professional experience
Work History
Quality Control Inspector
PTI Industries, Inc.
03.2024 - Current
- Conducting quality control inspections on aerospace coatings, and addressing any abnormalities in process quality
- The use of various measuring and testing equipment to assess and evaluate the performance and quality of aerospace product
- Collecting, analyzing and providing inspection results to managers, supervisors, and production source
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection result
- Completed precise measurements using special tools.
- Maintained up-to-date knowledge of industry standards and regulatory requirements to ensure company compliance.
- Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
- Streamlined inspection procedures to increase speed of quality checks without compromising on thoroughness.
- Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
- Recommended architectural improvements, design solutions, and integration solutions.
DFL Technician
PTI Industries
11.2023 - 03.2024
- Masking aerospace parts, unmasking aerospace parts.
- Cleaning parts before and after dry film application.
- Working with production and quality managers to discuss the best way to mask parts.
- Overseeing ovens and oven cycles.
- Painting aerospace parts by hand when necessary.
Custodian
PTI Industries
08.2023 - 11.2023
- Cleaning, sanitizing, trash removal, restocking, organization
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Moved furniture for cleaning and set up for special events.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
Housekeeping
THE SUFFIELD HOUSE
11.2021 - 08.2023
- Performing a variety of cleaning activities
- Ensuring all rooms are cared for and inspected according to standards
- Collaborated with housekeeping team members to optimize workflow efficiency, improving room turnover time.
- Collaborated with housekeeping staff to ensure clean and comfortable accommodations for guests.
Cashier and Customer Service
Caronna's Market
07.2018 - 12.2021
- Completing transactions, helping customers, stocking shelves, keeping the store tidy, and answering phone calls
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Eye Care Technician
AccuVision
08.2016 - 09.2018
- Ran pre-tests on the patients, helped file records
- Maintained a clean and organized work environment, contributing to overall safety and hygiene standards.
- Developed rapport with long-term patients, fostering trust through consistency in quality care provision.
- Improved patient satisfaction by addressing concerns and answering questions in a timely manner.
- Maintained accurate patient charts and medical records.
Education
High school or equivalent -
Enrico Fermi High School
Enfield, CT06.2015
Skills
- Prioritizing
- Customer Service
- Inspections and reviews
- Organizational Skills
- Quality control planning
- Multitasking
- Dependability
- Quality control
- Visual inspection
- Product inspection
- Defect identification
- Inspection documentation
- Quality processes
- Inspection procedures
- Packaging inspection
- Safety procedures
- Measurement techniques
- Dimensional inspection
- Surface inspection
- Non-destructive testing
- Non-conformance reporting
- Blueprint interpretation
- Blueprint reading
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Quality Control Inspector
PTI Industries, Inc.
03.2024 - Current
DFL Technician
PTI Industries
11.2023 - 03.2024
Custodian
PTI Industries
08.2023 - 11.2023
Housekeeping
THE SUFFIELD HOUSE
11.2021 - 08.2023
Cashier and Customer Service
Caronna's Market
07.2018 - 12.2021
Eye Care Technician
AccuVision
08.2016 - 09.2018
High school or equivalent -
Enrico Fermi High School
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