Miranda Dotson
Quality Electrical Technician
Dacula,GA
Summary
Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
Quality Technician
Nanolumens
6 2023 - Current
- Performed quality assurance test on displays and controllers in accordance with testing procedures.
- Maintain result records, trouble shoot issues and maintain an active communication with assembly and logistics for a smooth and efficient workflow.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
- Improved product quality by conducting thorough inspections and identifying areas for improvement.
- Coordinated efforts between Quality Control teams across multiple locations, fostering collaboration that improved overall consistency across sites'' operations.
- Increased customer satisfaction by addressing and resolving quality-related complaints in a timely manner.
- Maintain result records, trouble shoot issues and maintain an active communication with assembly and logistics for a smooth and efficient workflow.
Panel Technician
Aerospec inc
2 2020 - 2 2022
- Construction of control panels to interpret electrical schematics and wiring diagrams
- Develop panel layout, for drilling, cutting, taping, and mounting components
- Troubleshooting and testing control panels to determine point to point checks of wiring, resulting in power up testing, and final testing
- Manage stock and inventory
- Familiar with several hand tools and equipment.
Customer service shopper/Cashier
Amazon Wholefoods
03.2020 - 02.2022
- Assisted and advised shoppers on purchases to their individual needs
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Issued any returns, credits or exchanges
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Assistant Manager
Pizzahut
01.2018 - 01.2020
- Created cashier banks, closed cash drawer audits, and prepared cash drawers for the following day.
- Managed food and equipment inventories, along with records ensuring effective internal communication.
- Ensured customer satisfaction by receiving friendly, fast and efficient service every visit.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Electrical assembly
Drs Technology
11.2008 - 08.2017
- Wiring, soldering mechanical assemblies and use of various mechanical tools
- Expert in reading and interpreting blueprint drawing and schematic drawing
- Built sub-assemblies and wire harnesses for naval power units
- Panel wiring inside large cabinets and harness units for control panels
- Proficiency with Microsoft
- Field service- assisted with projects such as: 450, 15kv, and IFTP
- Practices in 5s and 6s
- Generate required reports, maintained accurate files and reports.
Education
High School Diploma -
Milwaukee Technical High School
Milwaukee 05.1982 - 05.1986
DATA ENTRY CERTIFICATE - undefined
01.1987 - 05.1988
Skills
Final Inspection
Schematic drawings
Blue Print Readings
Data Entry
Microsoft knowledge
Customer Satisfaction
Timeline
Customer service shopper/Cashier
Amazon Wholefoods
03.2020 - 02.2022
Assistant Manager
Pizzahut
01.2018 - 01.2020
Electrical assembly
Drs Technology
11.2008 - 08.2017
DATA ENTRY CERTIFICATE - undefined
01.1987 - 05.1988
High School Diploma -
Milwaukee Technical High School
05.1982 - 05.1986
Quality Technician
Nanolumens
6 2023 - Current
Panel Technician
Aerospec inc
2 2020 - 2 2022
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