Summary
Overview
Work History
Education
Skills
Timeline
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Miranda Downing

Brilliant,AL

Summary

Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Home Health Aide

Help At Home Senior Care
07.2023 - 01.2024
  • Provided direct personal care and administrative services to clients.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.

Assistant Store Manager

Kangaroo Express
05.2021 - 11.2021
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.

Receptionist

Frank Phillips College
12.2018 - 05.2019
  • Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Education

Associate of Applied Science - Biology

Frank Phillips College
Borger, TX
02.2018

Skills

  • Breathing Treatments
  • Patient Health Assessments
  • Mobility support
  • Interpersonal Communication
  • Clinical Quality Program Standards
  • Data Entry

Timeline

Home Health Aide

Help At Home Senior Care
07.2023 - 01.2024

Assistant Store Manager

Kangaroo Express
05.2021 - 11.2021

Receptionist

Frank Phillips College
12.2018 - 05.2019

Associate of Applied Science - Biology

Frank Phillips College

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Miranda Downing