Miranda Evans
Ford,WA
Summary
Results-driven Clinical Quality Improvement Specialist with expertise in data analysis, quality metrics, and interdisciplinary collaboration. Proven ability to enhance patient care through effective communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Clinical Quality Improvement Specialist
New Health Programs
Chewelah, WA
01.2022 - Current
- Analyzed clinical data to identify quality improvement opportunities.
- Facilitated training sessions on best practices for clinical staff.
- Monitored performance metrics to assess effectiveness of quality interventions.
- Prepared detailed reports on quality outcomes for leadership review.
- Reviewed and analyzed patient data, identifying trends that informed targeted interventions for better health outcomes.
- Served as a resource for staff members seeking guidance on best practices in clinical quality management within their specific roles or departments.
- Developed and implemented quality improvement initiatives across multiple departments.
- Collaborated with interdisciplinary teams to enhance patient care processes.
- Evaluated compliance with regulatory standards and accreditation requirements.
Patient Care Coordinator
New Health Programs
Chewelah, WA
01.2022 - 07.2026
- Coordinated patient scheduling and appointment reminders to enhance clinic efficiency.
- Managed patient records using electronic health record (EHR) systems, ensuring data accuracy and compliance.
- Served as primary liaison between patients and healthcare providers, addressing inquiries and resolving concerns promptly.
- Developed and implemented patient education materials to promote understanding of treatment plans and procedures.
Education
Health And Human Services
Western Governors University
Salt Lake City, UT08-2028
Skills
- Quality metrics
- Healthcare regulations
- Workflow optimization
- Interdisciplinary collaboration
- Auditing and monitoring
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Patient care assessment
- Patient education
- Training and mentoring
- HIPAA guidelines
- Analytical thinking
- Continuous improvement
Timeline
Clinical Quality Improvement Specialist
New Health Programs
01.2022 - Current
Patient Care Coordinator
New Health Programs
01.2022 - 07.2026
Health And Human Services
Western Governors University