MIRANDA FAITHFUL
Georgetown,TX
Summary
Detail-oriented administrative professional with expertise in program coordination, staff leadership, and medical office administration. Manages daily operations, schedules, and employee training while fostering positive relationships with clients and families. Committed to enhancing efficiency and organization within the workplace.
Overview
11
11
years of professional experience
Work History
Preschool Coordinator
LoneStar Gymnastics Academy
Leander, TX
05.2025 - Current
- Coordinated class schedules, coach assignments, and daily logistics, ensuring seamless operations of preschool gymnastics program.
- Developed engaging lesson plans, curriculum, and seasonal programming tailored to young learners.
- Supervised and mentored coaching staff, fostering professional development.
- Assisted in hiring, onboarding, and training new employees to enhance team performance.
- Organized special events and communications, promoting community involvement and strengthening program visibility.
Medical Receptionist
Cedar Park Women's Center
Cedar Park, TX
05.2021 - 02.2022
- Oversaw patient scheduling and appointment confirmations at women's health clinic, improving overall workflow and reducing wait times.
- Scheduled appointments and coordinated benefits to maximize patient access.
- Handled incoming calls and resolved patient inquiries with professionalism.
- Verified insurance and processed payments to ensure smooth operations and enhance patient experience.
- Managed EMR documentation to maintain accurate patient records.
Patient Service Representative
Austin Area OBGYN
Austin, TX
11.2015 - 06.2019
- Managed appointment scheduling to maximize patient access and support office workflow.
- Supported front office operations by facilitating smooth patient flow.
- Updated insurance information and collected patient details to ensure seamless patient experience.
- Collected copays and balances to ensure financial accuracy.
- Prepared documentation for insurance claims to facilitate timely billing and reimbursement.
Education
Completed College Coursework
Austin Community College
Cedar Park, TXHigh School Diploma -
Hendrickson High School
Pflugerville, TXSkills
- Curriculum implementation
- Program management
- Staff supervision and training
- Scheduling and calendar management
- Customer service
- Microsoft Office proficiency
- Problem solving
- Attention to detail
Timeline
Preschool Coordinator
LoneStar Gymnastics Academy
05.2025 - Current
Medical Receptionist
Cedar Park Women's Center
05.2021 - 02.2022
Patient Service Representative
Austin Area OBGYN
11.2015 - 06.2019
Completed College Coursework
Austin Community College
High School Diploma -
Hendrickson High School