Miranda Fontana
Huntsville
Summary
Versatile and dynamic professional with a proven track record at Wierick Enterprises, excelling in file organization and fostering customer loyalty. Demonstrated expertise in office management and exceptional customer service, significantly enhancing operational efficiency. Skilled in data entry and verbal communication, adept at creating positive outcomes in high-volume environments.
Overview
10
10
years of professional experience
Work History
Office Worker
Wierick Enterprises
01.2022 - Current
- Maintained digital and physical files for projects, business records and customer accounts.
- Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
- Assisted in training new hires on company policies and procedures – fostering a more knowledgeable workforce capable of handling various tasks independently.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Purchased and maintained office supplies.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Completed clerical tasks such as filing, copying, and distributing mail.
Head Bartender
Huntsville Lanes
11.2017 - 02.2018
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Senior Sandwich Artist
Subway
05.2015 - 08.2017
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Provided exceptional customer service by promptly addressing guest concerns, resulting in increased repeat business.
- Operated manual and electric appliances to peel, slice, and trim food.
- Prepared and presented food in compliance with health and safety guidelines.
Education
Lone Star College
Houston, TXDiploma -
Mayde Creek HS
Katy, TX06.2015
Skills
- File organization
- Professionalism and etiquette
- Verbal communication
- Scheduling and planning
- Document management
- Research and analysis
- Customer service
- Organizing and categorizing
- Positive attitude
- Office management
Timeline
Office Worker
Wierick Enterprises
01.2022 - Current
Head Bartender
Huntsville Lanes
11.2017 - 02.2018
Senior Sandwich Artist
Subway
05.2015 - 08.2017
Lone Star College
Diploma -
Mayde Creek HS
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