Miranda Galloway
Salisbury,United States
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
25
25
years of professional experience
Work History
Veterinary Assistant
Bear Creek Veterinary Clinic
Albemarle, NC
01.2022 - Current
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Trained new veterinary staff on office procedures and requirements.
- Delivered attentive, courteous service to promote overall patron satisfaction.
- Communicated with veterinarians and staff members to maintain patient flow.
- Released patients to owners with care directions from veterinary staff.
- Documented and tracked treatment activities.
- Stocked treatment rooms with appropriate supplies, scheduled appointments, answered phones and processed customer payments to boost office efficiency.
- Prioritized and accomplished multiple tasks simultaneously to complete projects under pressure.
- Explained disease and condition diagnoses, prognoses and treatment options to pet and animal owners to provide information for decision-making concerning care.
Nursery Volunteer
Gold Hill Wesleyan
Gold Hill, NC
01.2021 - Current
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Maintained organized and clean classroom and play areas.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
- Implemented and oversaw activities centered on promoting learning and imaginative play.
Veterinary Assistant
Small Animal Medicine and Surgery
Salisbury, NC
03.2014 - 11.2021
- Trained new veterinary staff on office procedures and requirements.
- Documented and tracked treatment activities.
- Stocked treatment rooms with appropriate supplies, scheduled appointments, answered phones and processed customer payments to boost office efficiency.
- Documented patient information with precision to maintain records accuracy.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Prepared packages for shipment by generating packing slips and setting up courier deliveries.
- Maintained financial records to verify timely clearance of credit and debit activities.
- Answered phone calls, provided information to callers and connected callers to appropriate people.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Answered office phone and emails to schedule appointments, forward information and complete task.
- Greeted incoming patients and verified paperwork to manage smooth intake processes.
- Communicated with outside offices to obtain records and transfer files.
Inventory Manager
Integro Technologies
Salisbury, NC
06.2010 - 02.2014
- Received, evaluated and scanned in new inventory, updated computer database and proactively resolved variances in Quickbooks.
- Kept Quickbooks updated with accurate product descriptions and available levels to inform front-line personnel of current inventory.
- Conducted monthly, quarterly and yearly inventories of warehouse stock.
- Monitored inventory storage and enforced proper handling and organization.
- Established warehouse policies, minimums and maximums, safety stock and reorder points for thousands of stock codes.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Proficient in Microsoft office.
Assistant Cheerleading Coach
Galaxy Allstars
Winston-Salem, NC
01.2013 - 01.2014
- Implemented techniques to help reduce injuries among cheerleading squad members.
- Coordinated tryouts for team member and leadership positions, communicating times and audition requirements to members and prospects and soliciting auditions from community.
- Set individual and team goals for improvement in sport, creating practice sessions structured to facilitate accomplishment of team and personal goals.
- Established clear benchmarks for performance and monitored individual and team progress.
- Attended meetings with other coaches, staff, and administrators as needed.
- Taught routines in preparation for performance at sports games and competitions, instructing on safe and correct execution of stunts, gymnastics, choreography and cheers.
Sales Clerk
Thread Shed Embroidery
Salisbury, NC
11.2009 - 06.2010
- Prepared products by adding tags and readying pallets for restocking.
- Greeted customers upon entrance and handled cash and credit transactions.
- Put new merchandise on shelves and racks in attractive arrangements.
- Assessed floor displays to restock merchandise.
- Operated cash registers, scanners and computers to itemize and total customer purchases.
- Carried and secured customer purchases in vehicles.
- Maintained front check out area to keep traffic flows running smoothly and efficiently.
- Received and submitted payments and returns with accuracy and efficiency.
- Updated signage to reflect current pricing and promote target merchandise.
Cheer Camp Instructor
YMCA Of Greater Indianapolis
Rockwell, NC
06.2009 - 07.2009
- Worked closely in training capacity with fellow student-athletes during off-season.
- Developed strategies to improve overall performance of the squad.
- Provided individual coaching to enhance individual skills such as jumps, tumbling, stunts, cheers, chants.
- Created and implemented an effective training program for team members.
- Designed routines for performance at shows and sports events, coordinating cheer routines with appearances by dance teams, pep squads and mascots to maximize audience engagement.
- Attended trainings on rules, regulations and safety protocols, implementing principles and requirements throughout training and performance.
Cheerleader
Cheer Extreme Allstars
Kernersville, NC
01.2000 - 01.2007
- Attended weekly practices to learn new routines and maintain proficiency with standards.
- Practiced good sportsmanship before, during and after sporting events and practices.
- Maintained clean, neat, and defect-free uniform and presented positive, outgoing image to represent school.
- Instructed younger cheerleaders on proper techniques for stunting safely.
- Provided moral support to teammates before, during, and after competitions.
- Studied competitors to understand different strategies and gain important advantages.
- Maintained physical flexibility through daily stretching and recovery exercises.
- Attended all scheduled practices and training sessions to maintain peak athletic performance.
Education
High School Diploma -
East Rowan High School
Salisbury, NC06.2009
Some College (No Degree) - Veterinary Technology
Dallas College
Lancaster, TXSkills
- Friendly, positive attitude
- Multitasking
- Recordkeeping requirements
- Sanitation understanding
- Safety awareness
- Team motivation
- Choreography creation
- Positive reinforcement
- Tumbling proficiency
Timeline
Veterinary Assistant
Bear Creek Veterinary Clinic
01.2022 - Current
Nursery Volunteer
Gold Hill Wesleyan
01.2021 - Current
Veterinary Assistant
Small Animal Medicine and Surgery
03.2014 - 11.2021
Assistant Cheerleading Coach
Galaxy Allstars
01.2013 - 01.2014
Inventory Manager
Integro Technologies
06.2010 - 02.2014
Sales Clerk
Thread Shed Embroidery
11.2009 - 06.2010
Cheer Camp Instructor
YMCA Of Greater Indianapolis
06.2009 - 07.2009
Cheerleader
Cheer Extreme Allstars
01.2000 - 01.2007
High School Diploma -
East Rowan High School
Some College (No Degree) - Veterinary Technology
Dallas College
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