Miranda Gonzalez
San Antonio,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Federal Work Study Student
Alamo Colleges District
San Antonio, TX
08.2023 - 04.2024
- Provided customer service to students by answering their questions and helping them find resources and offices.
- Managed the front desk area during all business hours to provide excellent customer service.
- Answered phone calls, emails and other inquiries from students.
- Provided support to faculty, staff and students with various tasks.
Waitress
Texas D Willies Smokehouse
San Antonio, TX
06.2023 - 08.2023
- Informed customers of daily specials in an engaging manner.
- Prepared checks accurately and processed payments promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Followed all safety and sanitation regulations when handling food or drinks.
- Checked with customers to ensure that they were enjoying their meals.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Cashier
Bill Millers BBQ
San Antonio, TX
06.2021 - 08.2022
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers promptly and responded to questions.
Education
Some College (No Degree) - Diagnostic Medical Sonography
St. Philip's College
San Antonio, TXHigh School Diploma -
East Central High School
San Antonio, TX05-2023
Skills
- Organization and Multitasking
- Customer Service
- Time Management
- Safety Procedures
Certification
- ServSafe Food Protection Manager Certification:
May 19 2023 - May 19 2028
References
References available upon request.
Timeline
Federal Work Study Student
Alamo Colleges District
08.2023 - 04.2024
Waitress
Texas D Willies Smokehouse
06.2023 - 08.2023
Cashier
Bill Millers BBQ
06.2021 - 08.2022
Some College (No Degree) - Diagnostic Medical Sonography
St. Philip's College
High School Diploma -
East Central High School