Miranda Haberman
Beaver Dam,WI
Summary
Versatile and results-oriented professional with extensive experience across various customer-focused roles, notably as a Pharmacy Technician at Walgreens. Excelled in providing empathetic customer service and efficient pharmaceutical care, demonstrating key skills in Microsoft Office and communication. Proven track record in improving inventory processes and maintaining meticulous records, showcasing a blend of organizational prowess and dedication to quality service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
Beaver Dam, US
01.2024 - 01.2025
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Mixed pharmaceutical preparations according to written prescriptions.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
Receptionist
Community Pediatrics
Beaver Dam, US
06.2023 - 01.2024
- Sorted incoming mail and directed to correct personnel each day.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Greeted customers, answered general questions and directed to appropriate locations.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Scheduled and confirmed appointments.
- Processed payments and updated accounts to reflect balance changes.
Cashier/Customer Service
Piggly Wiggly
Mayville, US
08.2021 - 10.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Checked personal identifications during alcohol and tobacco sales.
- Helped with purchases and signed customers up for rewards program.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Collected payments and provided accurate change.
Assembler/Production
Metalcraft of Mayville
Beaver Dam, US
06.2021 - 07.2021
- Assembled grass catchers for lawn mowers
Cashier/Customer Service
Walmart
Beaver Dam, US
03.2021 - 06.2021
- Cashier, customer service
Receptionist
Crossroads Ford
Fuquay-Varina, US
06.2019 - 09.2019
- Available to provide customer service in meeting customers' needs and questions
- Responsible to make follow-up customer contacts; morning deposits, schedule appointments for customers, paperwork, keep up with money
Head Cashier
Staples
Fuquay, US
01.2017 - 06.2019
- Provide excellent customer service and financial transactions by fulfilling customer needs; responsible for training of cashiers; assisted with retail stocking as needed
Housekeeper
LaQuinta
Fuquay, US
01.2016 - 01.2017
- Supported the maintenance department in public area; assisted with morning food and beverage cleanup; room maintenance - i.e
- A/C vent cleaning, etc
Housekeeper
Hampton Inn & Suites
Holly Springs, US
04.2015 - 01.2016
- Consistently met turnover schedule of guest rooms to ensure highest quality service for guests
Cashier/Team Member
Subway
Fuquay-Varina, US
05.2012 - 04.2015
Education
diploma - General
Cape Fear Christian Academy
06.2011
Skills
- Microsoft Office
- Internet
- Keyboarding
- Customer Service
- Cash Handling
- Sales
- Retail
- Inventory
- Typing
- Hotel Experience
- Cashiering
- Merchandising
- POS
- Organizational Skills
- Retail Sales
- Commercial Cleaning
- Time Management
- Communication Skills
- Cleaning Experience
- Computer Skills
- Computer Operation
- Microsoft Excel
- Kitchen Experience
- Microsoft Word
- Guest Services
- Microsoft Powerpoint
- Manufacturing
- Assembly
- Driving
- Front desk
- Pediatrics
- Cash register
- Phone etiquette
- Administrative experience
- Supervising experience
- Animal restraint
- Hospitality
- Restaurant experience
- Hand tools
- Basic math
- Filing
- Caregiving
- Pharmaceutical calculations
- Pharmacy ethics
- Pharmacy operations
- HIPAA
- Medication storage procedures
Certification
CPR Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
Workplace safety, Proficient, 08/01/20
Timeline
Pharmacy Technician
Walgreens
01.2024 - 01.2025
Receptionist
Community Pediatrics
06.2023 - 01.2024
Cashier/Customer Service
Piggly Wiggly
08.2021 - 10.2022
Assembler/Production
Metalcraft of Mayville
06.2021 - 07.2021
Cashier/Customer Service
Walmart
03.2021 - 06.2021
Receptionist
Crossroads Ford
06.2019 - 09.2019
Head Cashier
Staples
01.2017 - 06.2019
Housekeeper
LaQuinta
01.2016 - 01.2017
Housekeeper
Hampton Inn & Suites
04.2015 - 01.2016
Cashier/Team Member
Subway
05.2012 - 04.2015
diploma - General
Cape Fear Christian Academy
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