Miranda Hoffert
Helotes
Summary
Dynamic Credit Manager with a proven track record at Clear Well Dynamics, excelling in credit analysis and customer relationship management. Adept at identifying trends and implementing strategic improvements, I leverage strong communication skills to enhance collaboration across teams, ensuring effective credit risk management and collection performance.
Overview
15
15
years of professional experience
Work History
Credit Manager
Clear Well Dynamics
San Antonio
01.2012 - 09.2025
- Analyze credit reports and payment history to assess risk.
- Establish credit limits and terms in accordance with company policy.
- Review and process credit applications for new and existing customers.
- Monitored aging reports and followed up on outstanding invoices.
- Acted as the primary point of contact for credit-related inquiries.
- Collaborate with sales, operations, and legal teams to support customer relationships.
- Provided regular updates to senior management on credit risk and collection performance, facilitating informed decision-making.
- Prepare monthly reports on credit exposure, collections, and bad debt.
- Identified trends and recommended improvements to credit and collection processes, enhancing overall effectiveness.
- Formerly Pioneer Energy
Credit Representative
Clear Well Dynamics
San Antonio
01.2012 - 03.2018
- Prepared all information on new customers for the extension of credit.
- Prepare and maintain reports on customer credit history.
- Process all incoming credit inquiries.
- Respond to reference requests/credit inquiries daily.
- Sent out credit applications and credit references.
- Organized and managed collection activities, following up on documentation for assigned accounts to ensure timely resolution.
- Informed Credit Manager of problem accounts and payment trends, identifying and following up on disputed invoices to mitigate risk.
- Maintained and reconciled accounts, ensuring accuracy and up-to-date records.
- Upload credit and legal documentation using ONBASE.
- Pull payments/checks from Wells Fargo site and post them into Sage/MAS.
- Formerly Pioneer Energy
Claims Analyst
Corelogic
San Antonio
07.2010 - 01.2012
- Reviewed, analyzed, and processed claims in accordance with our Master Policy.
- Determine whether or not the claim is eligible for payment, depending on the circumstances.
- Identified and resolved timeline discrepancies, facilitating timely adjustments to claims.
- Once all necessary information is collected, follow up for information and/or documentation needed to settle the claim.
- Scanned claims into system, verifying completeness and accuracy of documents to ensure reliable processing.
- Prepare and maintain various reports to effectively manage assigned lenders.
Education
Diploma -
Pasadena High School
Pasadena06.1994
Skills
- Credit analysis
- Credit evaluation
- NetSuite
- Onbase
- Sage
- Experience with Windows
- Problem solving
- Strategic thinking
- Relationship management
- Team collaboration
- Effective communication
- Attention to detail
Websites
Timeline
Credit Manager
Clear Well Dynamics
01.2012 - 09.2025
Credit Representative
Clear Well Dynamics
01.2012 - 03.2018
Claims Analyst
Corelogic
07.2010 - 01.2012
Diploma -
Pasadena High School