MIRANDA ILARIA
Shippensburg,PA
Summary
Driven and resourceful administrative professional with 5+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments as well as virtually.
Overview
3
3
Languages
7
7
years of professional experience
Work History
Executive Assistant
Re/Max
01.2025 - Current
- General Administrative support
- Meeting and Event Coordination
- Managed and updated internal databases, CRM systems (such as Salesforce), and other company software.
- Implemented a new office filling system reducing document retrieval time and improving overall office efficiency.
- Answered incoming calls and made outbound calls
- Drafted correspondence, reports, and presentations using accurate formatting and confidential business information.
- Prepared transaction-related documents, correspondence, and status updates to support real estate operations.
- Handled confidential and sensitive information
- Ensured smooth daily operations
- Enhanced executive productivity by managing email correspondence and prioritizing critical issues.
- Contributed to budget management by tracking expenditures and identifying cost-saving opportunities.
- Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
- Wrote reports, executive summaries and newsletters.
Marketing & Lead Generation Manager
Honest Home Solutions
01.2023 - 01.2025
- Oversaw campaign calendars, ensuring consistent messaging across digital, email, and social platforms
- Directed multi-channel marketing strategy to strengthen brand visibility and lead generation
- Managed content development for website, landing pages, and promotional materials
- Led vendor and agency coordination to support creative production and campaign delivery
- Established reporting processes to track leads, engagement, and conversion trends
- Analyzed campaign performance data to adjust tactics and maximize ROI.
- Collaborated with sales teams to prioritize prospects and schedule handoff meetings.
- Qualified inbound and outbound leads using discovery questions and criteria-based screening.
- Identified qualified prospects through cold calling, email outreach, and database research.
- Managed lead pipelines, updating CRM records with accurate contact and qualification details.
Director of operations
Premier Pa Real Estate
01.2020 - 01.2023
- Directed daily operations, aligning property workflows, staffing, and service standards with business objectives.
- Streamlined lease administration, vendor coordination, and client communication for consistent service delivery.
- Oversaw budgeting, expense tracking, and operational reporting to support informed leadership decisions.
- Coordinated cross-functional teams to resolve escalations, maintain compliance, and protect tenant satisfaction.
- Mentored and coached team members to foster productive and engaging work environment.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity.
Education
High School Diploma -
Destiny Now Academy
01-2016
Skills
- Leadership
- Project Management
- Administrative Support
- Data Analyst & Reporting
- CRM Management
- Outbound Marketing
- Healthcare Knowledge
- Customer Service
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Schedule & calendar planning
LANGUAGES
English: Fluent
French: Basics
Spanish: Basics
Timeline
Executive Assistant
Re/Max
01.2025 - Current
Marketing & Lead Generation Manager
Honest Home Solutions
01.2023 - 01.2025
Director of operations
Premier Pa Real Estate
01.2020 - 01.2023
High School Diploma -
Destiny Now Academy
Personal Information
Administrative Support & Lead Generation Specialist