Miranda Iracheta
NATIONAL WHOLESALE SUPPLY
Spring,USA
13
years of professional experience
HVAC distribution professional with over 13 years of experience in purchasing, inventory management, inside sales, counter sales and warehouse operations. Skilled in multi-location purchasing, vendor coordination, replenishment analysis, pricing and supply issue resolution, commercial quoting, customer service, receiving, and process improvement.
Work History
Purchasing
1 Year 10 Months- Manage purchasing activities for four branch locations and associated consignment inventory, maintaining appropriate stock levels while balancing customer demand, capacity constraints, and budget objectives.
- Built and maintained vendor relationships to negotiate pricing, resolve product availability issues, and ensure timely deliveries.
- Analyze inventory trends, sales history, and replenishment reports to maintain product availability while minimizing shortages, excess inventory, and unnecessary purchasing costs.
- Coordinate inventory transfers between branch locations to optimize stock levels, improve product availability, and reduce purchasing costs.
- Collaborate with branch managers, warehouse personnel, inside sales, and operations teams to support inventory needs and improve communication across locations.
- Investigated and resolved purchasing discrepancies, pricing issues, and backorders while maintaining high productivity with minimal supervision.
Warehouse Management and Inside Sales
3 Years 5 Months- Managed warehouse operations for one year, ensuring accurate inventory flow and order fulfillment to enhance daily branch productivity.
- Oversaw inventory management activities, including stock accuracy, product availability, and coordination with branch operations.
- Promoted to Inside Sales in April 2022 based on performance, product knowledge, and customer support capabilities.
- Oversaw inventory management, maintaining stock accuracy and product availability while coordinating with branch operations to streamline processes.
- Researched vendor, product, and order-related issues, identifying solutions that facilitated timely resolution and improved customer satisfaction.
- Researched vendor, product, and order-related issues to identify effective solutions and support timely resolution.
Operations Specialist
2 Years 5 Months- Facilitated quality control, warehouse operations, inside sales, and new construction account activity to enhance overall operational efficiency.
- Completed receiving, transfers, and cycle counts to maintain accurate inventory records.
- Researched inventory discrepancies and communicated findings with vendors and freight companies to support resolution.
- Operated forklifts safely and maintained forklift certification.
- Scheduled and documented deliveries, including coordination of special-order requests.
- Provided counter sales support by assisting customers with product selection, order entry, parts lookup, and service-related questions.
- Investigated inventory discrepancies and coordinated with vendors and freight companies to resolve issues and maintain inventory accuracy.
Counter Sales Representative
5 Years 7 Months- Served as Customer Service Representative and Team Lead, assisting customers, supporting team members, and coordinating daily branch activity.
- Trained and supported new hires on branch processes, customer service expectations, and daily operational tasks.
- Completed Branch Manager Training, strengthening knowledge of branch operations, leadership expectations, and operational controls.
- Maintained inventory levels and entered purchase orders to address stock shortages and support product availability.
- Managed receiving and inventory control procedures to support accurate stock movement and branch accountability.
- Coordinated deliveries for multifamily accounts, ensuring timely service and high levels of customer satisfaction.
Education
High School Diploma
Skills
Demand forecasting
Persistence
Attention to detail
Inventory management
Collaborative teamwork
Vendor management
Customer support
Timeline
Purchasing
NATIONAL WHOLESALE SUPPLY
10.2024 - CurrentRead More
Warehouse Management and Inside Sales
ROBERT MADDEN INDUSTRIES
05.2021 - 10.2024Read More
Operations Specialist
JACKSON SUPPLY COMPANY
12.2018 - 05.2021Read More
Counter Sales Representative
GOODMAN DISTRIBUTION INC.
03.2013 - 10.2018Read More
MacArthur Senior High School
High School Diploma
Read More