Miranda Jones
Gulfport,MS
Summary
Results-driven leader with a strong background in field service management and outside sales. Known for effective team coordination and nurturing client relationships, committed to delivering high-quality service and optimizing project outcomes.
Overview
10
10
years of professional experience
Work History
Installation Coordinator
A-Plus Patio & Screen
Saucier, MS
09.2024 - Current
- Coordinated installation schedules with clients and installation teams to ensure timely project completion.
- Managed inventory of materials and supplies, ensuring availability for scheduled installations.
- Communicated with customers to address inquiries, provide updates, and resolve issues promptly.
- Assisted in developing installation procedures to enhance efficiency and customer satisfaction.
Outside Sales Representative
Coastal Improvements
Gulfport, MS
03.2018 - 09.2024
- Developed and maintained strong customer relationships through regular follow-ups and personalized service with a Builder / Contractor client base.
- Provided estimates for upcoming projects.
- Prospecting for new Builder / Contractors based in the Exterior Aluminum Industry such as: Fencing, Railing, Hurricane Shutters, and Patio Screen Rooms.
- Delivered presentations to prospective clients, effectively communicating product benefits and solutions.
- Collected payment and provided quality control inspections with clients after projects were completed.
Field Service Manager
Rainbow International Restoration And Cleaning
Gulfport, MS
01.2016 - 03.2018
- Oversaw daily operations of field service teams to ensure efficient project execution.
- Developed and implemented training programs to enhance team skills and service delivery.
- Coordinated scheduling and dispatching of technicians for timely response to client needs.
- Managed inventory and procurement processes to maintain necessary supplies on job sites.
Education
High School Diploma -
Yazoo County High School
Yazoo City, MSNo Degree - General Studies
Holmes Community College
Goodman, MS05-2007
Skills
- Microsoft Office
- Quickbooks
- POS & CRM Programs
- Project Take-Offs
- Punctual
- Customer service
- Construction
- Workload prioritization
- Installation planning
Timeline
Installation Coordinator
A-Plus Patio & Screen
09.2024 - Current
Outside Sales Representative
Coastal Improvements
03.2018 - 09.2024
Field Service Manager
Rainbow International Restoration And Cleaning
01.2016 - 03.2018
High School Diploma -
Yazoo County High School
No Degree - General Studies
Holmes Community College