Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Selected Highlights
Timeline
Generic

Miranda Kamila Ortiz

Katy

Summary

Dynamic professional with a proven track record in sales planning and employee training at Sunglass Hut. Expertise in building customer relationships and enhancing team performance through effective communication and product knowledge. Focused on achieving objectives and driving results. Committed to fostering an environment of continuous self-development and associate empowerment.

Overview

6
6
years of professional experience

Work History

ASSISTANT MANAGER

SUNGLASS HUT
Houston
08.2023 - Current
  • Utilize all company tools to deliver sales plan, develop associates and achieve company objectives
  • Utilize reporting tools and business acumen to identify and address gaps in performance and to capitalize on successes
  • Provide ongoing coaching for all associates that supports their growth and development while creating an inspirational and motivating work environment
  • Acquire talent by utilizing networking and recruiting skills and conducting interviews in partnership with the Store/Multi Store Manager
  • Seeks out opportunities for self-development as defined in an individual development plan
  • Spends a majority of the time on the sales floor
  • Develops and maintains Customer relationships by maximizing all company tools
  • Consistently executes the brand standards
  • Maintains store merchandising standards including any updates or changes
  • Knows product knowledge and uses company learning tools to stay current on new products in both fashion and performance
  • Ensures execution of operational policies and procedures
  • Ensures clear communication to their team of brand strategy including all promotions, contests and incentives, etc

TEACHER

KIDDIE ACADEMY
Houston
08.2022 - 09.2023
  • Prepared and delivered lessons for enrollments up to 20, educating students on real estate principles and practices.
  • Trained all students to complete Texas pre-licensing courses successfully, demonstrating subject matter expertise.
  • Led classroom discussions, facilitating multiple styles of learning, and creating a positive learning environment.
  • Maintained class records and documentation with impeccable attention to detail.

Sales Associate

Hollister
Houston
08.2019 - 08.2022
  • Provided accurate information about products, prices and services.
  • Demonstrated product features and benefits for customers' needs.
  • Attended weekly team meetings to review performance goals and objectives.

Education

Associates Arts -

Lone Star College

Sam Houston State University

Westside High School

Skills

  • Sales and marketing
  • Communication skills
  • Training and coaching
  • Self-development strategies
  • Public relations management
  • Account management
  • Sales planning
  • Employee training
  • Product knowledge
  • Customer service

Hobbies and Interests

  • Travel
  • Photography
  • Soccer

Selected Highlights

  • Consistently exceeded monthly sales goals by 15-25% through upselling, cross-selling, and clienteling strategies.
  • Mentored new team members, helping them improve selling techniques and meet performance goals.

Timeline

ASSISTANT MANAGER

SUNGLASS HUT
08.2023 - Current

TEACHER

KIDDIE ACADEMY
08.2022 - 09.2023

Sales Associate

Hollister
08.2019 - 08.2022

Associates Arts -

Lone Star College

Sam Houston State University

Westside High School

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