Miranda Keown
El Paso,Texas
Overview
7
7
years of professional experience
Work History
Secretary
Dependable Refrigeration and AC
El Paso, Texas
06.2019 - Current
- Respond to emails, answer incoming calls, and other correspondence to facilitate communication and enhance business processes.
- Record and track operational expenses to identify and eliminate wasteful spending.
Customer Service Representative
Education at Work
El Paso, Texas
03.2023 - 12.2023
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Successfully meet KPIs within the company while maintaining effective communication skills with customers.
Intern
County of El Paso District Attorney's Office
El Paso, Texas
08.2022 - 12.2022
- Supported lawyers with legal research, document drafting, and case preparation.
- Organized and input legal documents into the computer system.
- Maintained case files and ensured timely retrieval of legal documents.
Education
Master of Science - Criminal Justice
Texas A&M International University
Laredo, Texas12.2025
Bachelors of Public Service - Criminal Justice/Criminology, certification in legal issues in Criminal Justice
Arizona State University
Tempe, Arizona12.2023
High School Diploma - Law enforcement extracurricular program
Andress High School
El Paso, Texas05.2019
Education Studies
Pre-Law Program, The Lex Fellowship
Jul 2024 | Rome, Italy
• Advanced interpersonal and analytical skills, while gaining intercultural perspective on law by working with various law firm partners around the globe.
Gender Impact on the Criminal Justice Field, Arizona State University
May 2022 | Washington, District of Columbia, United States
- Examined the role of gender, gendered experiences, and the impact women have on the criminal justice system.
References
Monica Jordan, Mentor
(915) 549-2923
Matthew Cangas, Friend
(915) 799-1164
Georgina Cangas, Friend
(915) 204-5994
Timeline
Customer Service Representative
Education at Work
03.2023 - 12.2023
Intern
County of El Paso District Attorney's Office
08.2022 - 12.2022
Secretary
Dependable Refrigeration and AC
06.2019 - Current
Master of Science - Criminal Justice
Texas A&M International University
Bachelors of Public Service - Criminal Justice/Criminology, certification in legal issues in Criminal Justice
Arizona State University
High School Diploma - Law enforcement extracurricular program
Andress High School