Miranda Kim
Leawood,KS
Summary
Detail oriented and highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and interpersonal skills. Adept at working effectively unsupervised and eager to quickly master new skills and welcome new experiences.
Overview
10
10
years of professional experience
Work History
Bar Server
Redrock Canyon Grill
Overland Park, KS
11.2020 - Current
- Delivered knowledgeable customer service by addressing inquiries and making recommendations to drive revenue while enhancing guest experience.
- Demonstrated warm, friendly, and professional interactions with guests and colleagues.
- Implemented a systematic record-keeping process to track inventory and optimize supply management.
- Provided instruction and assistance to newly recruited staff members.
- Trained new servers on order-taking procedures, drink preparation, and delivering exceptional customer service.
- Communicated effectively with team members to ensure smooth operations during peak hours.
- Maintained professional and personal relationships with frequent patrons.
Assistant Montessori Teacher
Westport Montessori
Kansas City, MO
01.2017 - 08.2020
- Created a nurturing, supportive learning environment that encouraged children to explore and learn independently.
- Implemented behavior modeling and positive reinforcement into daily routines.
- Instructed students on how to use Montessori materials such as puzzles and manipulatives.
- Encouraged critical thinking skills through problem solving activities.
- Developed and implemented activities which promoted social interaction among students.
- Sustained strong connections with parents by providing updates on their children's progress through conferences and newsletters.
- Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
- Demonstrated meticulous attention to detail in maintaining the cleanliness and orderliness of the Montessori learning area to optimize student engagement and productivity.
- Established powerful and inspiring classroom culture where children had high self-expectations with strong self-motivation and self-direction.
Head Hostess
Houlihan's Bar and Restaurant
Leawood, Kansas
04.2014 - 06.2016
- Managed opening and closing tasks, while maintaining proper supply inventory and organized work spaces.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Managed reservations, waitlists, and special requests for large parties.
- Trained new team members on restaurant policies and procedures.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
- Answered phone calls promptly and handled inquiries from customers courteously.
- Ensured customer satisfaction by consistently delivering friendly and helpful service.
Education
Blue Valley High School
Stilwell, KSSkills
- Relationship building and management
- Customer service-driven
- Customer Engagement
- Organization and Time Management
- Multitasking
- Attention to Detail
- Problem Resolution
- Self-Directed
- Friendly, Positive Attitude
- Social Perceptiveness
Affiliations
- Small Event Planning/Coordinating
- Volunteer Work - Micah Ministries/Nourish KC
- Travel
Timeline
Bar Server
Redrock Canyon Grill
11.2020 - Current
Assistant Montessori Teacher
Westport Montessori
01.2017 - 08.2020
Head Hostess
Houlihan's Bar and Restaurant
04.2014 - 06.2016
Blue Valley High School
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