Miranda Mazi
Martinez,CA
Summary
Focused Legal Secretary with solid administrative support background. Pays attention to details as well as considering larger picture when managing court filing procedures and deadlines.
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
8
8
years of professional experience
Work History
Legal Assistant
Dolan Law Firm
04.2023 - Current
- Assisted attorneys with case preparation and document management.
- Conducted legal research to support ongoing cases and client inquiries.
- Drafted and edited legal correspondence, ensuring clarity and compliance.
- Organized and maintained client files, improving retrieval efficiency.
Server
Primos Pizza Danville
Danville, CA
07.2020 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Managed food resources, memorized orders and coordinated customer service.
Barista
Starbucks
Danville, CA
06.2018 - 10.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Legal File Clerk
The Dolan Law Firm
San Francisco, CA
09.2019 - 09.2020
- Assisted attorneys with case organization and administrative tasks.
- Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
- Supported legal team by conducting research, drafting briefs, gathering information and interpreting legal documents.
- Maintained and updated files and databases for personnel records and financial reports.
- Assembled case materials for [Number] cases by organizing, summarizing and collecting documents, information and evidence.
- Updated firm's database with new information for client records and financial documents.
Shift Lead Supervisor
Loft By Ann Taylor
Walnut Creek, CA
10.2018 - 08.2019
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Increased sales by offering advice on purchases and promoting additional products.
- Prepared merchandise for sales floor by pricing or tagging.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained records related to sales, returns and inventory availability.
- Completed orders and organized product deliveries to meet customer timetables.
Education
High School Diploma -
College Park High School
Pleasant Hill, CA06.2018
Skills
- Online Databases
- Project Management
- Data Communications
- Document Management
Timeline
Legal Assistant
Dolan Law Firm
04.2023 - Current
Server
Primos Pizza Danville
07.2020 - Current
Legal File Clerk
The Dolan Law Firm
09.2019 - 09.2020
Shift Lead Supervisor
Loft By Ann Taylor
10.2018 - 08.2019
Barista
Starbucks
06.2018 - 10.2021
High School Diploma -
College Park High School