Christian Hollaway
Tulsa,OK
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Summary
Professional with strong skills in writing, organizing and project managing cases related to workers' compensation and liability claims. Expertly conducts research, collects witness statements and organizes files. Experienced working with diverse populations to optimize representation.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
12
12
years of professional experience
Work History
Legal Assistant
Blair Law Firm
Oklahoma City, OK
07.2019 - Current
- Handled office scheduling and made notes for deadlines, motions and other important dates.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Scheduled appointments, court appearances and depositions for law firm.
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes
- Prepared for trials, conducting legal research
- Organized key evidence exhibits to prepare for trials.
Senior Claims Adjuster Lvl 4
CompSource Mutual Insurance
Oklahoma City, OK
02.2008 - 06.2011
- Evaluated new claims to determine if compensable. Interviewed claimant and employer. Obtained pertinent medical records. Set reserves for exposure of claim. Set plan of action.
- Reviewed and updated claims every 30 days via diary system. Updated medical records and paid out benefits when applicable.
- Paid medical and legal bills. Paid lost time benefits and settled claims according to title 85 - workers' Compensation act in Oklahoma.
- Conducted comprehensive full claim reviews every 90 days until the claim was closed.
- Settlement authority was in excess of $100,000.
- On litigated cases I kept our attorney updated on couse of action via written correspondence. Was required to attend mediations on some of my more complex cases in order to settle those claims.
Workers Compensation Claims Supervisor
Consolidated Benefits Resources
Tulsa, OK
07.2004 - 01.2008
- Monitored team performance, enforcing compliance under state law that claims were processed accordingly.
- Performed monthly random audits on claims.
- Established and enforced internal controls, workflows and policies for tracking, reconciling and monitoring claims handeling.
- Investigated, evaluated and adjusted multi-line claims in accordance with standards and laws.
- provided expert knowledge and building positive, trusting relationship to support clients and answer all questions.
- Recruited, interviewed, hired and trained employees
Workers Compensation Claims Adjuster
Walmart Claims Services
Bartlesville, OK
01.2003 - 06.2004
- Examined claims forms and other records to determine insurance coverage. Set reserves for life of claim.
- determined fair amount for settlement. Submitted written report to supervisor for authorization.
- Conducted comprehensive interviews of witnesses, claimants, and client to gather facts and information. Gathered pertinent medical records from claimant for review.
- Documented all investigation activity and presented reports to management when necessary.
- Substantiated legitimate claims and denied unjustified claims according to workers compensation act - Michigan.
- Compared data from surveillance footage to data on medical reports.
Education
05.1995
Skills
- Trial Preparation Assistance
- Legal Research
- Legal Correspondence
- Advanced Word Processing
- Review of Pleadings
- Legal Transcripts
- Conducting Intakes
- MS Office Proficiency
- Online Databases
- Exceptional Telephone Etiquette
- Exhibit Preparation
- Witness Interviewing
- Software Applications
- Settlement Negotiation
- Claims Evaluations
- Insurance Claims Management
- Medical Records Management
- Preparing Claims
- Case Management
- Customer Support
- Complex Cases
- Subrogation Expertise
- Claims Procedures
- Preparing Written Reports
- Report and Records Review
- Workers' Compensation Claims Knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Legal Assistant - Blair Law Firm
07.2019 - Current
Senior Claims Adjuster Lvl 4 - CompSource Mutual Insurance
02.2008 - 06.2011
Workers Compensation Claims Supervisor - Consolidated Benefits Resources
07.2004 - 01.2008
Workers Compensation Claims Adjuster - Walmart Claims Services
01.2003 - 06.2004
Chisholm High School - ,
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