Miranda McCormick
Valley
Summary
Highly motivated employee with a strong desire to take on new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work effectively unsupervised and quickly master new skills. Committed to delivering high-quality results and contributing to the success of the team.
Overview
7
7
years of professional experience
Work History
HR Admin
Nalara
02.2024 - Current
- Handles all staffing and employee screening
- Handles attendance issues and well as write up and terminations
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Oversaw hiring, staffing, and labor law compliance.
On-Site Supervisor
Surge Staffing
02.2022 - 12.2023
- Recruit employees to fill the client's demands
- Perform drug screening
- Keep up daily head count with excel
- Terminating employees as well as getting new employees through their onboarding
- Submitting payroll in a timely matter
- Monitored employee performance, providing feedback as needed to improve overall productivity
- Conducted regular safety inspections to ensure compliance with company policies and regulations
- Resolved conflicts between personnel and customers in an efficient manner
- Provided guidance to staff members regarding job duties and expectations
Shift Leader
08.2018 - 12.2022
- Taking orders and preparing food
- Assure that the shift runs smoothly
- Provided exceptional customer service and maintained a positive attitude throughout the shift
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols
- Monitored employee performance to ensure compliance with company policies and procedures
- Assisted in training new employees on shift operations
Customer Service Representative
Continuum Global Solutions
07.2021 - 02.2022
- Take care of customers needs and manage accounts, solve problems, and make sure they are happy and satisfied before the call is finished
- Answered customer inquiries and provided accurate information regarding products and services
- Provided excellent customer service to resolve customer complaints in a timely manner
- Gathered customer feedback through surveys and used the data to improve customer service
Assistant Manager
Citgo
03.2019 - 11.2020
- Opening and closing the store on time
- Maintaining a clean store as well as making sure shelves are stocked
- Conducted regular performance reviews for employees to identify areas of improvement
- Developed a system for tracking inventory and ordering supplies as needed
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives
- Assisted in the development of operational strategies to ensure efficient and productive operations
Education
High School -
Valley High School
Valley, AL05.2015
Skills
- Recruiting
- Data entry
- Front desk
- Account management
- Clerical experience
- Marketing
- Customer support
- Microsoft Excel
- Leadership
- Office management
- Operations management
- Phone etiquette
- Management
- Loan processing
- Microsoft Powerpoint
- Customer Service
- Sales
- Server
- Fast learner
- Shift management
- Communication skills
- Organizational skills
- Conflict management
- Computer skills
- Talent acquisition
- Sage
- Typing
- Microsoft Office
- Cash handling
- Mentoring
- Microsoft Word
- Customer relationship management
- Payroll
- Human resources
- Negotiation
- Supervising experience
- Project management
- Administrative experience
Personal Information
Willing To Relocate: Anywhere
Timeline
HR Admin
Nalara
02.2024 - Current
On-Site Supervisor
Surge Staffing
02.2022 - 12.2023
Customer Service Representative
Continuum Global Solutions
07.2021 - 02.2022
Assistant Manager
Citgo
03.2019 - 11.2020
Shift Leader
08.2018 - 12.2022
High School -
Valley High School
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